IT SR PROJECT LEADER
Duties: Reporting to the IT Technical Director for Platforms Infrastructure (PI), the IT Sr. Project Leader performs a wide variety of tasks including managing projects, coordinating work efforts for client projects, process re-engineering, and others as assigned. Serve as a subject matter expert within the department on structured Project Management, applying project management methodology and best practices to technical and process engineering concurrent multiple projects of moderate to large size. Work in a team environment, interacting with various colleagues across ISC; provide leadership to PI staff through training, coaching and coordination to meet or exceed customers' expectations. Champion process improvements and associated technologies under the Platforms Infrastructure team for the purpose of efficient, consistent, cost effective, and service delivery that meets our operational agreements and leads to customer satisfaction. Interface with other project managers within Technology Services and ISC's Project Management Office to align on best practices.
Qualifications: Bachelor's degree and a minimum of four years of experience performing Project Management with demonstrated increasing responsibility or an equivalent combination of education and experience. Familiarity with ITIL v3 concepts (Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement). Demonstrated ability to communicate effectively, both written and verbally and create technical documentation. Previous experience delivering concurrent multiple projects on time and within budget. Demonstrated ability to think creatively/critically/analytically and work well in a team environment. Must effectively manage time, priorities and business needs to ensure quality service delivery. Knowledge of platforms technologies, IT infrastructure and cloud technologies preferred.
Reference Number: 91-26244
Salary Grade: E
Employment Type: Exempt
Org: ISC-Tech Services-Network Operations
Job Family: E-Information Systems/Technology