Student Financial Aid Coordinator
Carthage College seeks a Student Financial Aid Coordinator. Under the direction of the Associate Vice President for Financial Aid, the Student Financial Aid Coordinator provides financial aid counseling and administrative support duties to facilitate the operation of the Financial Aid department. The Student Financial Aid Coordinator also supervises and coordinates the Endowed and Annual Carthage Scholarship processes to support the administration of these financial aid programs.
The Student Financial Aid Coordinator directly supervises student Customer Service and Scanning Aids (average 15 per term). This position carries out supervisory duties in accordance with College policies and applicable employment laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Duties and Responsibilities
- Provide advice and counsel to students and families concerning financial aid options, including grants, scholarships, loans, and work. Meet with students and/parents in person (walk-ins and appointments) or correspond via email or discuss over the telephone.
- Supervises and coordinate the process of matching Endowed and Annual Carthage Scholarships to eligible students consistent with scholarship donor criteria.
- Work in conjunction with specific Academic Departments and Divisions to facilitate the selection of eligible students.
- Coordinate the process of creating and mailing scholarship related enrollment packages to individual students.
- Supervise assigned student workers (approximately 15 per term customer service and scanning). Interview, hire, train, oversee work performed, and verify hours worked.
- Provide assistance to awarding students, including completing required verification. Process related financial aid documents to facilitate the awarding scholarship.
Minimum Education, Experience, and Licensure
- Education generally equivalent to a Bachelor's Degree.
- 1 to 3 years of experience in Financial Aid and related administrative activities is required.
Required Skills and Abilities
- Requires excellent oral and written communication skills to effectively communicate with alumni, employees, students, parents, and faculty members.
- Requires the ability to use a personal computer and word processing and spread applications.
- Requires knowledge of and the ability to use a variety of standard office equipment such as a telephone and computer keyboard.
How to Apply
Applications will be reviewed upon submission and the position will remain open until it is filled. Apply online using the link below. All applicants should submit a cover letter, resume, and three references to the "Resume Upload" section.
Founded in 1847, Carthage College combines an environment of reflection and self-discovery with a culture of high expectation, so that our students uncover and ignite their true potential. As a four-year private liberal arts college with roots in the Lutheran tradition, we place a strong emphasis on both moral and intellectual values. Our prime location in Kenosha, Wisconsin, midway between Chicago and Milwaukee, allows students the opportunity to learn in a professional context. Our beautiful campus, an 80-acre arboretum on the shore of Lake Michigan is home to 150 scholars, 2,600 full-time students, and 400 part-time students. Our rich academic experience equips students with foundational knowledge and skills, preparing graduates to be lifelong learners and to lead meaningful, productive lives.
Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.