Institutional Research Analyst

Chattanooga, Tennessee
Jul 11, 2017
Institution Type
Four-Year Institution

Institutional Research Analyst, Office of Planning, Evaluation, and Institutional Research  Requisition # 17000000XY 

The University of Tennessee at Chattanooga seeks to fulfill a position for an Institutional Research Analyst. This 12-month professional position is based in the Office of Planning, Evaluation, and Institutional Research.

The Institutional Research Analyst supports the data and analytic functions of the Office and collects, analyzes, synthesizes, and presents institutional data related to student success, operational efficacy, strategic planning, and other factors that impact UTC funding and reporting requirements for both internal and external audiences. The Analyst manages the design, maintenance, and manipulation of queries within relational databases and information systems to meet the needs of the University for data-informed decision making. The Analyst uses and implements a variety of software products and data visualization tools to conduct predictive data analyses, illustrate and interpret trends, and provide information in a logical and contextual manner for enhanced understanding, including the drafting of reports summarizing findings. The Analyst works collaboratively with other members of the Office of Planning, Evaluation, and Institutional Research team to advance the strategic use of data throughout the institution to improve the efficacy of practices that impact student success. Responsibilities may vary as data analysis needs change over time.



  • A minimum of a bachelor’s degree is required in a field related or relevant to data analysis, institutional research, assessment, and/or evaluation.
  • Master’s degree is preferred.

Required Experience:

  • Minimum of three years’ experience in higher education team environments with specific documented experience in institutional research and higher education database systems.
  • Minimum of 2 years’ experience working with relational databases.   

Preferred Experience:

  • Experience querying databases to illustrate trends and perform predictive analysis. 
  • Demonstrated ability to visualize data and provide contextual information in a logical, easy to understand manner.  Experience creating dashboards, charts, and tables to visualize information.
  • Experience, preferably in higher education, with creating and running reports from Banner, Argos, SAP or other similar platforms.
  • Demonstrated experience with statistical software packages such as SPSS, SAS, or R, etc.
  • Experience using MS Office products, including MS Power BI and Visio. 
  • Experience using survey software, such as Qualtrics.

Job Skills: 

  • Excellent oral and written communication skills.
  • Proven ability to function well in a team-oriented environment.
  • Exemplar interpersonal and organizational skills, and intermediate/advanced computer skills required.
  • Applicants must be familiar with relational database structures and have experience creating data reporting templates, dashboards, and protocols. 
  • Proven aptitude for learning new skills and software applications.
  • Ability to work with faculty, staff, and administrators at various levels within the organization to determine the right data to answer pertinent questions.
  • This person must be detail-oriented, yet flexible, with the ability to manage multiple high-level ad hoc priorities, as well as routine projects throughout the year.

Applicants must submit applications electronically through the UTC Career Site by visiting:

The University of Tennessee at Chattanooga is the second largest school in the University of Tennessee System, serving a diverse student body of more than 11,000 undergraduate and graduate students through five academic colleges. UTC offers a unique blend of private and public school traditions and is a driving force for achieving excellence, embracing diversity, inspiring positive change, and enriching the community. Since its founding as Chattanooga University in 1886, UTC has developed a reputation for excellence built on an unusual blend of the private and public traditions of American higher education. For more than 83 years, the university was a private school. In 1969, UTC became part of the state university system. Today, UTC is on a journey to excellence - boldly embracing a passion for excellence in all things and focused on changing lives and transforming communities. The UTC commitment—each and every day—is to earn the trust and confidence of those we serve. Our goal is to make a difference in our community and in the lives of our students.

Chattanooga, the fourth largest city in the state, is located in Southeast Tennessee near the border of Georgia at the junction of four interstate highways. The city has received national recognition for the renaissance of its beautiful downtown and redevelopment of its riverfront. Chattanooga also has the fastest internet in the country. Home to the first Gig Internet in the United States, Chattanooga has a 100% fiber network that links every home and business in a 600-square mile area. Companies like Unum, McKee, U.S. Xpress, Volkswagen, Coke United and have chosen to set up shop in Chattanooga. Attractions such as the Tennessee Aquarium, Lookout Mountain, Civil War battlefield sites, the African American Museum, and the Appalachian Trail bring thousands of people to the area, as do events like the Riverbend Festival, Nightfall, Jazzanooga, the Creative Discovery Museum for Children, and the Southern Writers Conference. Chattanooga is the home to the seven-time NCAA Southern Conference Football Champions, The University of Tennessee at Chattanooga Mocs.  People who love the outdoors use Chattanooga as a base for hang-gliding, bass fishing, mountain climbing and caving expeditions; the beautiful Smoky Mountains and Tennessee River support the greatest variety of flora of any area in the United States. Chattanooga also has a long and rich past with regard to diversity, which includes Native American heritage, Civil War history, and the Civil Rights movement. Chattanooga is also just a two hour (or less) drive from Atlanta, Nashville, Knoxville, and Birmingham.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.