Emergency Medical Technician

East Bay Zoological Society dba Oakland Zoo
Oakland, CA
Jul 11, 2017
Jobs Outside Higher Education
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Institution Type
Outside Academe

Job Description

TITLE: Emergency Medical Technician

ORGANIZATION: East Bay Zoological Society

DEPARTMENT: Public Safety

REPORTS TO: Assistant Manager of Public Safety

CLASSIFICATION: Exempt: ( ) Non-exempt: ( x ) Volunteer ( )

TYPE: Regular: ( ) Seasonal/Temporary: ( x )

STATUS: Full-time: ( x ) Part-time: ( )

RATE: Salaried: ( ) Hourly: ( x )


Responds to radio calls and provides Basic First Aid / Life Support as needed. Upholds the mission and values established the East Bay Zoological Society (the "Zoo") and adheres to policies and procedures as set forth by the Zoo.


EMT related

1. Responds to radio calls and provides assessment of on-view situations associated with injury or illness.

2. Provides Basic First Aid / Life Support as needed while determining whether Advanced Life Support is necessary.

3. Contacts or confirms contact is made with Fire / Ambulance whenever Advanced Life Support is required and provides those responding with information regarding the victim.

4. Maintains supplies in Facility First Aid and Disaster Kits.

5. Monitors Fire Extinguisher readiness, certification, and placement.

6. Assists in developing Disaster Preparedness Plans.

7. Locates Lost Guests.

8. Performs weekly tours of the Zoo / Park to document Safety Hazards.

9. Recruits and trains new Volunteer E.M.T.'s.

10. Professionally utilizes and exercises care for a hand held radio transceiver.

NOTE; E.M.T.'s will limit the movement of effected areas when broken bones are suspected. Any repositioning or

applying of splints is prohibited. E.M.T.'s will never administer prescription drugs unless requested to utilize that victim's own prescription.

Public Safety related

11. Extends professional courtesy and assistance to the public and other employees while immediately reporting dishonest ones.

12. Prevents, points out, and reports illegalities and policy violations. Assists with Internal Investigations.

13. Provides access at Zoo Entrances whenever possible while greeting and thanking Guests.

14. Completes Daily Activity Logs.

15. Initiates and writes Accident/Incident/Hazard Reports and various other documentation required to protect Zoo assets and liability.

16. Conducts vehicle and foot patrols relative to opening and locking gates, Robbery Prevention, Public Safety, and Building Security.

17. Participates in Rental Facility Event Security (optional).

18. Sets and responds to alarms.

19. Conducts, reports and logs: Gift Shop and Food Stand / Restaurant Receipt Checks, cashier ticket audits, stop sign ticket checks, lost and found items, etcetera.

20. Performs and logs Cashier Ticket Audits / Stop Sign Ticket Checks.

21. Conducts Employee Personal Property Checks, Food Stand Walkthroughs, and Break Room / Warehouse Checks.

22. Performs Revenue Escorts.

23. May serves as or relieve the Main Gate guard; assists in the control of Parking and Traffic Flow (with support of the Grounds Dept.). Places and retrieves traffic cones, temporary signs, and barriers.

24. Monitors and reports Zoo and Employee vehicle excessive speed violations and improper or careless use of Zoo Equipment.

25. Maintains post and vehicle cleanliness; controls litter zoo-wide.

26. Cones off and issues rules to users of Picnic / Party Areas; clears / closes Zoo, Rides Area, Picnic / Party Areas.

27. Finds and re-unites lost children with their parents / guardians.

28. Demonstrates superior customer service, both internal (i.e. co-workers) and external (vendors, visitors, customers, etc).

29. Demonstrates knowledge of, and supports, the East Bay Zoological Society's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.

30. Performs other related duties as required and assigned.


1) Required knowledge, skills & abilities:

• Over 21 years of age.

• State of California E.M.T. Certification.

• Clear Police Record.

• Must be able to problem solve and effectively read, write, and take directions in English.

• Must agree to utilize a time clock / hand scan to document personnel arrival and departure times as well as lunch periods.

• Must comply with a Dress Code that includes properly wearing a prescribed uniform and being neatly groomed.

• Must have a current California Driver's License and maintain a good D.M.V. Driving Record (that satisfies the Zoo's Insurance Carrier).

• Must be reliable, dependable, honest, courteous, and professional while ensuring confidentiality when necessary.

• Must be available to work weekends and holidays unless otherwise authorized.
  • Able to bend and twist, lift, stand, kneel, sit, walk, bend, stoop and speak regularly and for long periods of time (8 hour shifts)

2) Minimum educational level:

• High School Graduate or G.E.D. plus Certification referenced above.

• Current State of California Security Guard Card preferred.

3) Experience required:

• Patient / Customer Service experience

• Previous Security experience preferred.

Please note that this job description intends to describe the general nature and level of work being performed and the people or person assigned to this job. It is not to be construed as a exhaustive list of all responsibilities, duties and/or skills required of the personnel fpr this position. The order in which duties and responsibilities are listed is not significant, and personnel may be reqired to perform duties beyond this list or outside of their normal responsibilities from time to time or as needed.

Email your resume and cover letter to mstorzer@oaklandzoo.org, along with:
  • At least 2 professional references.

If you choose to apply via email, please remember to put the title of the position in your subject -- failure to do so may result in your application not being seen/forwarded to the correct party for review.

You may also download an application by going to our website http://www.oaklandzoo.org (under"Employment", where you will be able to print out a blank copy of our application form. You can then mail your completed applications to the address provided in application or FAX your application and resume to (510) 746-7175 (attn: HR).

In addition, you may pick up an Employment Application at the parking booth/main entrance (Golf Links Road) to the Zoo. You may simply return your completed application, along with your resume, etc., back to the Main Gate or to the Zoo's Human Resources office.

    Please, no phone calls! We apologize, but due to the heavy volume of applications, only those applicants who are selected for an interview will be contacted. Do not call to follow up on the status of your application

    Open until filled

    Company Description
    The future is bright at the Oakland Zoo. We have big dreams and plans that will transform the Zoo and put us on the map as one of the most recognized Zoos in the country, especially for our humane treatment of animals and our world-wide conservation efforts.

    In addition to our new Veterinary Hospital and BioDiversity Center, Oakland Zoo has broken ground on a transformational project that more than doubles our size! The California Trail, opening in 2018, will further our commitments to animal care, education, and conservation with a focus on this state's remarkable native wildlife.

    Oakland, CA


    Mon, 10 Jul 2017 15:51:02 PDT