Human Resources Operations Supervisor

Mission Viejo, California
Jul 11, 2017
Institution Type
Community College

South Orange County Community College District 


Human Resources Operations Supervisor

Initial Screening Date    07/25/2017


Pay Range:    09 at $76,584.00 to $107,760.00 per year. 

Salary placement in the salary range will be based upon comparable experience and qualifications; increases are given annually thereafter up to highest step.


Classification Benefits:    

The District offers a comprehensive package of insurance benefits to eligible employees, which includes medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, and a long-term disability income-protection plan. All premiums are fully paid by the District. Mandatory retirement incentive is with California Public Employees Retirement System (CalPERS).


PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at


Summary Description:    

To coordinate, review, oversee and evaluate the day-to-day office operations of assigned section of the Office of Human Resources involving academic and/or classified personnel; oversee and/or perform a variety of complex and difficult technical, professional, analytical, paraprofessional and confidential duties involved in human resources program areas including recruitment, selection, promotion, retention, compensation, employee training and administration of collective bargaining agreements and leave benefits; and provide technical assistance to higher level administrative staff as appropriate.


To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.



Receives direction from the Executive Director of Human Resources & Employer-Employee Relations.


Exercises functional and technical training and supervision over human resources specialists, human resources assistants and non-bargaining unit employees and others as assigned.


Distinguishing Characteristics:    

An employee assigned to this classification coordinates and supervises the day-to-day office operations of assigned aspects of human resources. This classification requires an incumbent who is trained fully in all human resources programs and procedures before assuming the position. Employees in this class also have access to confidential collective bargaining positions during negotiation processes.


Knowledge of:    

• Applicable State and federal laws, codes and regulations.

• Basic math skills to calculate test scores during recruitments.

• Business letter writing, recordkeeping and basic report preparation. 

• Capabilities of modern computer applications and hardware used in the management and reporting of human resources data. 

• Computer systems and software applications related to human resources operations programs.

• Current developments and trends in human resources management. 

• District personnel policies and procedures. 

• Fundamental principles and practices of human resource administration including recruitment, selection, retention, compensation and labor relations. 

• Interpersonal skills using tact, diplomacy, patience and courtesy. 

• Job analysis and evaluation methodologies.

• Modern office practices, procedures, methods, and equipment.

• Operations, programs, services and activities of a public human resources program. 

• Oral and written communication skills.

• Pertinent federal, state, and local codes, laws, and regulations pertaining to human resource employment operations and practices. 

• Principles and practices of training, supervision and performance evaluation.

• Principles, trends, practices, programs, procedures, methods and techniques of human resources management in the public sector. 

• Procedures, operations, methods, and equipment used in a human resources office, including computers and applicable software applications, such as word processing, spreadsheets, and databases.


Ability to:    

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

• Assign, schedule and review work of others.

• Assist in the development and administration of policies and procedures for areas of assignment in human resources.

• Collect, compile and analyze data.

• Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.

• Compile data, maintain records and files, and participate in the preparation of administrative or technical reports. 

• Coordinate, organize, oversee, review, evaluate and perform high-level and confidential work involved in day-to-day District-wide human resources office operations for academic and/or classified personnel. 

• Demonstrate expertise in human resources operations.

• Develop and administer budgets when assigned.

• Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. 

• Establish and maintain effective and cooperative working relationships with those contacted in the course of work. 

• Exercise good judgment and discretion in analyzing and resolving confidential, difficult and sensitive situations.

• Exercise initiative and work independently with minimum direction.

• Independently perform assigned human resource functions. 

• Interpret, explain and apply District organization, operations, policies and objectives related to classified and/or academic personnel. 

• Interpret, explain and apply federal, state and local laws, codes, rules and regulations related to area of assignment. 

• Maintain confidentiality of sensitive information.

• Maintain records and prepare reports.

• Operate computer and applications software, including database management, spreadsheet, word processing and software related to human resources.

• Operate modern office equipment such as computer, printer, copier and facsimile machine.

• Perform assigned work with speed and accuracy.

• Plan and organize work to meet changing priorities and deadlines. 

• Prepare and present oral and written reports and recommendations.

• Provide technical training, information and assistance to others concerning employment policies and human resources operations. 

• Relate effectively with people of varied academic, cultural and socio-economic background using tact diplomacy and courtesy.

• Select, train, lead, direct, supervise and evaluate the performance of assigned personnel.

• Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts.

• Understand the organization, operation and services of the District and of outside agencies as necessary to assume assigned responsibilities. 

• Use sound judgment in recognizing scope of authority.

• Work confidentially with discretion. 

• Work effectively with others to achieve common goals including student recruitment and retention.

• Work effectively and independently with minimal supervision. 

• Work independently on assigned projects.


Education and Experience Guidelines:    

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.



Equivalent to a Bachelor’s degree from an accredited college or university with major course work in human resources, business administration, industrial organization psychology or a related field.



At least three years of increasingly responsible general human resources experience that includes at least one year of recruitment experience and some experience in providing training and work direction to others in a public agency, preferably a community college.


To Apply:

Please visit the District’s Employment Opportunities website at for a detailed job description, to learn more about the District and to complete an on-line application.  


NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.  EQUAL OPPORTUNITY EMPLOYER

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