Military Enrollment Specialist

Location
Phoenix, AZ
Posted
Jul 11, 2017
Institution Type
Four-Year Institution

Chamberlain College of Nursing; The Phoenix location is experiencing continued growth, and we are looking to add a colleague to our Military Enrollment Specialist admissions team. This is a call center environment.

Are you curious about people and finding out about their goals and motivations in life? Do you believe that continuing education can positively impact a person's life? Are you good at creating relationships, listening, and helping others reach their education and career goals? Do you enjoy working in a team atmosphere, while also having accountability for your own accomplishments?

If you answered “Yes” to these questions, and have prior experience in recruitment, marketing, client services or consulting, the admissions advisor role might be the career for you! Our admissions advisors are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education.


The role of the Military Enrollment Specialist is to reach out to individuals via phone, take incoming calls and place outbound calls to prospective students in a call center team environment.

  • Military Enrollment Specialists interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
  • During the interview advisors present information about the benefits of education and CCN, tailoring their message to the student's needs, motivation, and career goals.
  • Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
  • By networking and building relationships with their students, admissions advisors identify and contact other prospective students.


Successful Military Enrollment Specialists will:

  • Have an Associate's degree.
  • Have Former Active Military Duty which is Highly Preferred
  • Have previous admissions experience which is helpful but not required
  • Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.

  • Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
  • Have the desire to work with a team, and toward the team's goals, while also working independently and being internally motivated.


We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.

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