Administrative Specialist II

Jonesboro, AR
Jul 11, 2017
Institution Type
Four-Year Institution

A-State Online Operations

Proposed Salary Range

Closing: 7/21/17

Type of Employment: Staff

Employment Status: Full time (29-40 Hrs)

Location: ASU-Jonesboro

Position Summary:

The Administrative Specialist II is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities:

The Administrative Specialist II is responsible for monitoring phone calls and chat system.

Provide administrative support to the rest of the team.

Route any faxes received in the department to the appropriate staff member.

Scan transcripts for the next days processing

Complete any mailing projects such as diplomas, certificates and welcome packages as requested.

This position will supervise any student workers that are working between the hours of 5:00 p.m. to 8:00 p.m..

In addition to the duties above, this position will assist with answering phones for specific departments during their deadline/peak times as needed.


Knowledge of record keeping procedures, principles/practices of mathematics and statistics, computer and software applications as well as work-related subject area.

Ability to conduct research and compile data into report form, establish/maintain filing systems, operate standard office equipment, analyze documents to determine compliance with rules, regulations, and
procedures and the ability to communicate both orally and in writing.

General Days/Hours:

Monday - Friday 12:30 p.m. to 8:00 p.m. with 1 hour for lunch
Saturday 9:00 a.m. to 2:00 p.m.


Minimum Qualifications:

The formal education equivalent of a High School Diploma

Two (2) years of experience in a specialized or related area applicable to work performed

Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

Arkansas State University is a public, multi-campus higher education system with enrollment in excess of 22,000 students. Approximately 14,000 students attend the Jonesboro campus where the student body is diverse. The campus has a renewed focus on international student recruitment and capital campaign development. Jonesboro has a population of approximately 67,000 and is located 70 miles northwest of Memphis (

EEO Statement: It is the policy of Arkansas State University to provide equal employment opportunity to all qualified persons; to prohibit discrimination against any employee or applicant for employment because of race, color, ancestry, religion, gender, age, disability, genetic information, national origin, status as a veteran or other status protected by law; and to promote the full realization of equal employment opportunity through a positive continuing program of affirmative action.