Program Manager - eComm/Sales

Woodinville, WA
Jul 10, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description

We are looking for a savvy business person who knows the Digital retail space. This person will be managing an online retail environment for branded merchandise. The position is a good blend of operations management, marketing, and sales as the program manager will have metrics to meet and exceed. If you have always wanted to "run a business" from a consultative perspective then this is a great opportunity for you!

Experience Requirements
  • Experience managing catalog/web/retail programs, according to pre-defined client/contracted expectations, using a consultative approach
  • Strong project management experience
  • Sales/Strategic Account Management/Client Service experience
  • Supervising administrative individuals
  • Bachelor's degree

Job Skills & Traits
  • Ability to sell solutions and strategies to multiple clients
  • Ability to influence clients towards mutually beneficial solutions
  • Strong solutions focus when presented with a request outside of contracted scope
  • Excellent interpersonal skills and strong "win/win" negotiation talent, including exceptional presentation ability
  • Ability to prioritize and manage multiple tasks/assignments, to meet deadlines/Detail oriented/highly organized
  • Understand and manage forecasting, budgets and P&L statements
  • Communicate clearly and effectively, both internally and externally
  • Ability to create documents and spreadsheets utilizing MS Office Software

Duties & Responsibilities
  • Primary client contact on assigned account(s), requiring expert understanding of the client(s) business, industry and competitors
  • Build and execute a marketing plan to grow organic sales, increase profitability, drive revenue and margin to exceed set annual sales budget
  • Manage strategic plans within contracted scope, driving for growth goals to show client ROI
  • Review P&L, analysis of the data and create client facing reports to show value driven by program
  • Expert for client contract specifics, monitoring for compliance
  • Manage Program expenses to budget and develop detailed program timelines
  • Grow existing revenues and develop new sales channels / opportunities on assigned accounts and develop up-sell opportunities in all channels
  • Develop and execute specific client business strategies utilizing some, or all, of BDA's existing retail channels
  • Disseminate client's program requirements and brand direction to all of BDA's internal retail partners
  • Lead weekly client-team meetings, managing team results towards a specific deadline
  • Manage all business aspects on assigned account(s) including, but not limited to:
    • Sales forecasting
    • Budget preparation and P&L analysis
    • Monitor inventory levels, initial buys, re-buys, and liquidation of discontinued stock, with inventory department
  • Work with multiple internal teams to meet and exceed client objectives:
    • Store Operations to develop specific store strategies
    • Inside Sales to develop appropriate sales strategy
    • Product Development to develop appropriate product lines
    • Publication Development to produce catalogs and web site updates
    • Call Center for high customer service standards
    • Other job duties and projects as assigned

    Company Description
    Why Join BDA?
    * We're an industry leader fueled by innovation and collaboration
    * You'll be surrounded by smart, enthusiastic people who thrive in a fast-paced environment.
    * We swing for the fences when big opportunities arise.
    * We'll stretch your creative thinking and problem-solving skills.
    * Your ideas and opinions will always be welcome. The wilder, the better.
    * We crack ourselves up.
    * We celebrate our successes as a team.
    * We believe in giving back to the community.

    Woodinville, WA


    Thu, 6 Jul 2017 15:31:12 PDT