Learning and Development Officer
Working Title: Learning and Development Officer
Position Type: University Managerial and Professional Staff
Department: Information Technology Services
Posting Date: 07-06-2017
Information Technology Services (ITS) is seeking qualified candidates for the new position of Learning and Development Officer. This is an exciting opportunity for a highly collaborative, self-starter who is interested in training and developing the next generation of IT professionals at the University. This position will work closely with the Deputy CIO and the IT leadership and management teams to identify central IT staff development needs, skills gaps, and professional and technical certification requirements in alignment with the technologies, projects and initiatives as highlighted in our CIO Project Portfolio and 1-3 year Roadmaps. This position will translate skill and professional development requirements into actionable and measurable steps that improve the organization's capabilities. Qualified candidates will have a Bachelor's degree or related experience, a passion for developing and training staff and managers, and a track record for creating and administering innovative professional development programs, preferably for IT organizations.
The Learning and Development Officer will perform the following functions for the staff in our central Information Technology Services organization:
Develop new and innovative ITS-focused learning, development and succession planning programs from the ground up.
Leverage central HR leadership programs and build partnerships across the University.
Identify professional development, organizational development and training needs within Information Technology Services, as informed by the ITS leadership team, our CIO Roadmaps, special skills/training requirements associated with projects in the CIO Portfolio, feedback from Peer & Partner evaluations, and annual employee performance plans.
Facilitate the planning, development, procurement and evaluation of appropriate training courses and training materials, or other professional development offerings, to meet identified needs.
Develop methods, techniques and practices to facilitate the adoption and incorporation of new skills and capabilities into ITS projects and ongoing operations.
Ensure ongoing training and development programs to support desired professional and technical certifications (examples: ITIL Foundations certification, PMP certification, Lean training, Agile project management/approaches, technical certifications, others).
Develop and/or improve IT staff onboarding and orientation programs, new IT manager programs for IT employees hired or promoted into management roles, and other in-house programs.
Development relevant training materials for in-house IT professional development courses.
Collaborate with ITS leadership and management groups to make demonstrated progress toward our IT skills roadmaps, addressing identified training and development needs.
Consult with and assist ITS Leadership Team members on individualized staff development plans.
Help supervisors solve specific training needs, one-on-one or in groups.
Oversee and/or maintain database records of staff certifications, training course completion, etc.
Tracks spending related to ITS professional development and training.
Assist ITS leadership team with succession and organizational development.
Required Knowledge, Skills and Abilities:
Excellent communication, writing and presentation skills.
Self-starter with ability to work independently and to exercise confidentiality and discretion.
Knowledge and experience utilizing global training/certification providers and also in developing in-house training programs.
E-mail a Friend: jobs.virginia.edu/applicants/Central?quickFind=82220