IHP Standardized Patient Coordinator (STAFF)

The Institution:
MGH Institute of Health Professions in Boston is an innovative and interprofessional graduate school with post-baccalaureate, direct entry-level master’s and doctorate, and post-professional programs in Nursing, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Speech-Language Pathology, Health Professions Education, and a PhD in Rehabilitation Sciences. The only degree-granting affiliate of Partners HealthCare System, the MGH Institute offers its more than 1,400 students unparalleled opportunities to learn and work alongside expert practitioners in a variety of hospital, clinical, community, and educational settings. The school, which has graduated more than 5,400 students since its 1977 founding by Massachusetts General Hospital, is fully accredited by the New England Association of Schools and Colleges (NEASC). Several programs are highly ranked by U.S. News & World Report and the school has been named for the past six years as a Great College to Work for by The Chronicle of Higher Education.

Summary of Major Responsibilities

The Standardized Patient Coordinator will be responsible for coordinating the use of standardized patients in interprofessional and uniprofessional learning experiences, objective structured clinical examinations (OSCEs), and practice and testing sessions in treatment rooms and areas. A major role is the recruitment, training and scheduling of standardized patients (SP) for use in courses for practice and assessment. The Standardized Patient Coordinator will work with faculty and staff to develop best practices for use of standardized patients and coordinate the use of space, assist with inventory and equipment/supply monitoring.

Principal Duties and Responsibilities
1) Recruit, train, and coordinate scheduling of standardized patients (SP) across the Institute.
2) Develop policies and procedures for use of SPs.

3) Develop tools for the evaluation of SPs.
4) Establish and maintain a database for outcome measures.
5) Collaborate with faculty to develop and implement SP scenarios and interprofessional educational initiatives, including repositories and resources for SP training.

6) Coordinate use of equipment for use with SPs.

7) Coordinate debriefings and train faculty and students to facilitate debriefings.

8) Assist faculty in scheduling individual and group practice experiences including coordinating use of treatment rooms and clinical learning labs.

9) Assist faculty in development and implementation of interprofessional learning experiences.

10) Monitor utilization of SPs, evaluate outcomes and generate reports when requested.

11) Oversee students including orientation and training to use technology for video recording and other technical tasks.

12) Assist students and faculty in implementation of e-documentation systems for SP/ OSCE.

13) Monitor status of technology in and liaison with IT to resolve issues.

14) May represent the Institute at regional and national conferences related to standardized patients.

15) Hire, train, and supervise graduate assistants.

16) Serve as member of Center Operations Team.

17) Interface with personnel in skills labs and simulation and interprofessional centers.

18) Perform other related duties incidental to the work described herein and other duties as assigned.

Supervisory Responsibility

Supervise graduate assistants

Fiscal/Budget Responsibility

Will be responsible for submitting payments for SPs. Will participate in budget planning and oversight of expenses.


Education and Experience Qualifications

Bachelor's degree required, a degree in one of the health professions is preferred. Must have experience working with standardized patients. Previous experience planning and coordinating health professions' training and developing training protocols is preferred.

Skills/Abilities/Competencies Required

a) Administrative Skills- Excellent communication and interpersonal skills, with both in person and phone experience. Ability to provide customer service and work collaboratively with others. Demonstrated strong organizational and supervisory skills, as well as experience with space and/or supplies management.

b) Technical Skills- Knowledge of computer systems and ability to learn new systems. Proficiency in Microsoft Office (Excel, PowerPoint, Word, etc.) and use of databases. Ability to coordinate multiple activities using scheduling software and video recording systems.

c) Physical Capabilities – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and be mobile; use hands to finger, handle or feel objects, tools or controls; and communicate orally. Specific vision abilities required by this job include close vision and the ability to adjust focus. Some travel is necessary in this position.

Interested candidates should submit a cover letter describing their interest in the position and a CV detailing their qualifications. You may address questions to Peter Cahn, Associate Provost for Academic Affairs, at pcahn@mghihp.edu .

EEO Statement

The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Primary Location: MA-Charlestown-MGH IHP
Work Locations: MGH IHP 36 First Avenue Charlestown 02129
Job: Instructional Design
Organization: Massachusetts General Hospital(MGH)
Schedule: Full-time
Standard Hours: 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: IHP Provost
Job Posting: Dec 8, 2017


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