Administrative Support - Senior
Classification Title: Administrative Support – Senior
Division: Student Affairs and Enrollment Management
Department: Enrollment Services Center
Nature of Work:
This position is customer facing in the enrollment services center to a diverse group of customers providing assistance to upcoming graduates with degree audit information. Serves as a Generalist for the Departments of Financial Aid and Registrar, interpreting USG and UWG policies and procedures governing undergraduate degree requirements, academic and institutional policy and federal and state regulations for receiving aid.
High School diploma required or GED and four to six years of administrative experience. Experience in use of complex computerized information systems. Must have excellent organizational and planning skills and be able to communicate effectively, oral and written. Must be comfortable preparing and delivering presentations. Possess outgoing personality and a willingness to deliver exceptional service to a diverse group of customers. Ability to perform in a team environment. Ability to read and interpret academic policy and translate the information to a complex computerized information system. Must be deadline oriented with ability to multi-task in fast paced environment and make informed decisions.
Bachelor’s degree preferred. One or more years of higher education experience; preferably in a student services environment. Preference given to candidates with direct experience in baseline Banner and knowledge of calculating GPA.
Salary $15.87 min to $22.38 midpoint
Physical Requirements/Working Conditions Must be able to work in an office setting for 8 hours a day with the ability to move about freely and communicate without restriction, lift boxes of materials or files up to 25 lbs. Must be able to get to other locations across campus in a reasonable amount of time when there is limited parking available. Must be able to travel and work outside of normal scheduled hours.
Does this position require any special certification/ license? If yes, please specify. No
Notice to Applicants:
Please be advised that should you be recommended for a position, University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.