Academic Advisor - Charlotte



Northeastern University

Academic Advisor - Charlotte

Requisition Number: STFR003838

Division/College: Bouve College of Health Sciences

Location: Charlotte Campus

Full-time/Part-time: Full Time

Responsibilities:

Currently a part-time [27-hours/week], benefits eligible position, the Academic Advisor in the Bouve College of Health Sciences' Office of Enrollment Management and Student Services serves as a member of the academic advising team. The Advisor's primary role is to support student success, retention, and graduation. The individual will provide direct advising to students pursuing the Bachelor of Science in Nursing degree on the Charlotte campus; this includes students in the hybrid/online program. The individual will assist as needed with student admissions events, recruitment, retention activities, and career development.
The Advisor will interface with the Assistant Dean of Enrollment, Program Directors, program faculty, admissions counselors, and academic advisors among others, regarding communications to the School and/or Program regarding scheduling, curriculum concerns, student issues, Banner, degree audits, and registrar issues.
This is a day position and the advisor will provide advising through emails, phone calls, video-conference appointments, face-to-face meetings, and, as needed, with flexible hours to accommodate the availability of the student population, including occasional evenings and weekends. He/she will troubleshoot basic technology issues that are associated with online coursework or refer to the NU Help Desk, if necessary. He/she is responsible for assessing, monitoring, tracking data, and evaluating the academic progress of students, including progression and graduation clearance procedures. The Advisor will represent the policies and procedures set forth by the University, College, and School of Nursing to students seeking assistance pertaining to their academic progress and offer recommendations for revisions of policies and procedures as needed. The Advisor will serve as a liaison between students and other administrative units and make referrals when necessary. This person will also proctor exams; coordinate and develop the master site/operations calendar; assist with rollover sheets after SON develops and creates rollover sheets; assist with student registration and enrollment followups needed; proactively review Banner registration when system opens to assure that all courses are listed correctly and there are no conflicts with schedule; communicate announcement and events to student groups as needed; maintain the announcements page on the Student Success Community course; miscellaneous administrative duties in order to manage student caseload.

Qualifications:

Master’s degree required. Two to three years of professional academic advising experience, demonstrated leadership, and online advising experience preferred. Candidates with a healthcare background, management experience, higher-education experience, a science background, or related education are encouraged to apply. Strong advising, interpersonal, technology, analytical, organizational, communication, and customer-service skills required. The ideal candidate must possess a commitment to working with adult learners/non-traditional students who are 2nd degree students returning to college for an undergraduate degree in nursing. The individual must be able to manage multiple time-sensitive projects in a fast-paced environment and must be comfortable and competent with online communication. The candidate needs strong computer skills (including a working knowledge of Microsoft Office) and the ability to manage data. Knowledge of the Blackboard system is preferred. He/she must have experience using a database or Excel, as it relates to being able to track students’ academic progression and data analytics. Prior knowledge and best practices in student development, retention and academic support programs are also required. Candidates must have experience in, or a demonstrated commitment to, working with a diverse student population. This position requires travel to the Charlotte Campus on a routine basis.

Additional Information:
Although the advisor would likely be housed on the Charlotte NC campus, there may be times that the advisor may visit the Boston campus. The individual will assist with Orientation and Open House for these non-traditional 2nd degree students. This is a hybrid/online program and students will be on the Charlotte campus. This is a complex advisor role as the needs of this population are assessed and evaluated. Advising must be the primary role. Clear focus on advancing success of this student population is key. Given the focus of this position and need for the advisor to interact with program administrators - as well as students, faculty and staff - at the Charlotte site, and as needed the Boston, MA campus, it will be essential that the advisor establish and maintain open, direct and timely communication with those individuals.


The Bouvé College of Health Sciences Enrollment Management & Student Services Office provides a broad range of transitional and developmental services and programs to assist Bouvé students in their academic studies and enhance their overall educational experience at Northeastern University from their first year through graduation.


Bouvé College strives to guide and support students in the successful achievement of their academic and professional goals. Our team of committed academic advisors is at the core of College initiatives designed to both support and promote student growth and self-reliance within the University community and the student’s chosen profession. The team serves as advocates for students and liaisons with College faculty and other University constituencies. Our multifaceted programs and services are designed to graduate individuals who are committed and responsible health care professionals with a devotion to life-long learning.


Bouvé understands that the student’s first year of college, as well as 2nd degree students returning to school, is a milestone and seeks to make the transition to college as smooth as possible. To facilitate this transition, the staff offers a number of opportunities for students to establish a strong connection to Bouvé and the Northeastern community. Social and academic events complement the personalized advising each student receives within our office from the first year through graduation.


Bouvé College of Health Sciences has over 200 faculty members, with approximately 2,100 undergraduate and 1,500 graduate students. It is the leading national model for education and research in the health, psychosocial and biomedical sciences and supports the University’s mission of educating students for a life of fulfillment and accomplishment and creating and translating knowledge to meet global and societal needs. Within Bouvé, the Behrakis Health Sciences Center houses a state of the art human performance and exercise laboratory with teaching and research space, including fully equipped exercise stress testing stations, metabolic carts, Lunar DEXA machine, an underwater weighing tank, Cybex and Keiser strength and power equipment, wet lab facilities for blood processing and muscle biopsies. The Arnold S. Goldstein Simulation Laboratories Suite opened in September 2013 and provides a state-of-the-art simulation center for interprofessional education.

To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.






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