Food Services Supervisor

The Centers for Habilitation
Tucson, AZ
Jul 06, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description

Essential Functions (Major Duties and Responsibilities) :
  • Assists the Project Manager in planning employee work schedules, operational changes, training needs, payroll data, and execution of the Statement of Work.
  • Maintains open lines of communication with Base QAEs, Food Services Officer, and contract officials.
  • Completes daily inspection of all work activity to ensure compliance with the contract Statement of Work, to include, running and supervising shifts to ensure all tasks are completed and the facility opens and closes on time.
  • Provides onsite orientation and ongoing assessment of all employees related to job duties and quality standards.
  • Conducts weekly inventory checks on all expendable supplies, equipment and equipment maintenance needs and reports daily supply and equipment concerns to the PM.
  • Responsible for the overall accountability of cashier functions and duties as outlines in the government cashier instruction booklet, including meal changes and cash register procedures.
  • All employees are required to perform the following essential functions: demonstrate predictable, reliable and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; read, write and communicate in English; communicate in-person and by telephone, cell phone, email or text message in accordance with TCH policy; learn from directions, observations and mistakes; apply procedures using good judgment; work independently, or as part of a team; interact appropriately with others; and work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.

Other Duties and Responsibilities:

  • Adheres to all policies and procedures.
  • Completes and maintains required trainings.

  • Develops and maintains effective working relationships with co-workers, supervisors, management, vendors and others associated with the organization.
  • Interprets and ensures self and subordinate employees are in compliance with company and department policies and laws.
  • Manages employees and team performance; provides new employee orientation; trains and/or provides adequate training for employees; coaches, counsels and motivates employees; evaluates employee's performance; investigates complaints and/or performance concerns; implements disciplinary action, as needed, and in consultation with Human Resources.
  • Manages and ensures effective employee/labor relations; creates an ethical, non-discriminatory and safe work environment; establishes effective communication lines/methods; identifies and solves employee problems; manages conflict; responds to grievances.
  • Approves leave and overtime; completes/reviews and signs time sheets.
  • Performs all other reasonable duties as assigned.

Job Requirements Minimum Qualifications/Requirements:
  • High school diploma or GED equivalent.
  • Minimum of four (4) years of related work experience in a large volume, cafeteria-like food operation and one (1) year of supervisory experience; experience working with individuals with disabilities, preferred.
  • Have, or ability to obtain, Food Handler's Permit.
  • Obtain and maintain current First Aid / CPR, Article 9, and Prevention and Support certifications.
  • Must be at least 21 years of age; have a current AZ Driver's License and be insurable under TCH automobile policy.
  • Must be able to pass a background check and pre-employment drug screen.
  • Must have a passion for involvement in a non-profit organization serving individuals with disabilities.

Knowledge, Skills and Abilities:

  • Ability to understand and execute detailed instructions, contract specifications, and regulations in both oral and written format.

  • Ability to prepare reports relating to job site operation and performance evaluations of employees.
  • Ability to be detail orientated and organized; able to create alternative techniques to meet the needs of individuals or to compete a task.
  • Thorough knowledge of all phases of cafeteria food operations.
  • Skill in organizing a work shift and effectively supervise lead workers, cashiers, and mess attendants at a worksite that employs people with disabilities.
  • Strong interpersonal skills, ability to communicate (verbally and in writing), and manage, at all levels within the organization.
  • Strong problem solving and creative skills, and the ability to exercise independent sound judgment and make decisions on accurate and timely analysis; ability to respond effectively in emergency situations.
  • Ability to maintain confidential and sensitive information.
  • Ability to handle job stress and work effectively with others in the workplace.
  • Ability to build a positive relationship with consumers, co-workers, and families/guardians.
  • Knowledge of behavior modification, habilitation, and therapeutic techniques.
  • Ability to work with individuals with disabilities and understand their needs.
  • Ability to lead a diverse group to successfully accomplish the mission of TCH.
  • Computer skills with proficiency in Microsoft Office Suite: Word, Excel, Outlook, and Internet Explorer.

Physical Demands: This position requires the ability to safely lift up to 25lbs, pull/push up to 25lbs, and carry up to 25 lbs.
Generally, this position involves constant standing, walking, talking, hearing, repetitive motion, eye/hand/foot coordination, and bending/stooping; frequent lifting, carrying, pushing, pulling, and balancing; and occasional sitting, climbing, crouching, crawling, reaching, handling, kneeling, grasping, and feeling.
Environmental Factors: This position works in a food service environment with moderate to loud noise levels. Exposure to outside weather conditions is occasional, with occasional exposure to extreme heat and extreme cold.
Mental Demands : Generally, this position requires constant problem solving skills, written/oral communication, money handling, concentration, creativity, calculating, and working with interruptions; frequent interpersonal skills and analytical ability; and occasional organization and perception.
Grooming Standards "Military Standards" :• Clean cut, no facial hair• No face or tonge piercing• No ear rings on males allowed• No long hair or pony tails for males• No long nails or painted nails, male or female

Company Description

TCH helps people with a variety of special needs and challenges, including mental disablities, epilepsy, autism, spinal cord injury, neural tube defects and cerebral palsy, among others. We help people to gain marketable job skills and then meaningful employment. We help hundreds of people with significant disabilities to live more independent lives by offering care and supports in their homes. We operate day activity centers for adults with disabilities so that they can enjoy more fulfilling and productive lives.


TCH (The Centers for Habilitation) is a nonprofit provider of services that has been empowering adults and children with developmental disabilities in AZ since 1967. Visit us at

-TCH serves over 900 people with disabilities and has 650 employees in AZ.

-TCH operates federal contracts that employ people with disabilities at Yuma Marine Corps Air Station, Luke Air Force Base, and Davis Monthan Air Force base in Tucson.

-TCH offers residential/group home, job development/placement, and many other services to adults and children with disabilities.

-TCH also runs a secured document shredding business which employs people with disabilities.

TCH is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Tucson, AZ


Mon, 26 Jun 2017 08:08:42 PDT