Supervisor Police Telecommunication

Location
Houston, TX
Posted
Jul 06, 2017
Institution Type
Community College


  • The Organization

    Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We're proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

    The Team

    Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

    We are currently seeking a Supervisor of Police Telecommunications who will advance the institution's proud tradition of excellence in academics, student life and community service.

    The Opportunity

    A well run, well-staffed Police Communications Center is the central nervous system of all police activity on campus. And when you're talking about HCC - spread out over 13 Centers of Excellence - that's a lot of activity.

    We're looking for someone extraordinary to supervise our Police Telecommunications Operators. If multi-tasking is your specialty, if you keep your cool under stress and if you can sit down and take calls with the best of them when necessary - we're very interested in talking with you!

    Location

    Houston is a city with limitless possibilities:

    • Third-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.

    • 145 languages are spoken here.

    • Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.

    • Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.

    • The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.

    • World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation's top institutions.

    • With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.

    • Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

    If this sounds like the role for you and you're ready to join an amazing team, please apply right away.

    It is the policy of the Houston Community College System to provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. Individuals with disabilities, who require special accommodations to interview, should contact the Employment Services Office at (713) 718-8565.

    HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.


  • EDUCATION
    Associate's degree in criminal justice, management, or related field is required.

    Intermediate POL Telecommunicator Certification, Texas Commission on Law Enforcement Standards and Education required.

    Field Training Officer and Instructor Certification preferred.

    EXPERIENCE
    Minimum of two (2) years POL telecommunicator related experience including supervision and management experience is required.

    KNOWLEDGE, SKILLS, AND ABILITIES
    Employees in this position will be scheduled to work rotating shifts in a 24/7 environment

    Employees will be expected to work holidays, nights and/or weekends to meet staffing and scheduling requirements

    Demonstrated ability to use computer and related software programs to support clerical and technical functions of the position

    Must have supervisory skills

    Must be able to define problems, collect data, establish facts, and draw valid conclusions

    Must have the ability to function in stressful circumstances

    Must have the ability to handle multiple tasks simultaneously

    Must have the ability to provide quality customer service

    Must be able to communicate effectively with individuals from diverse backgrounds

    Ability to remain calm and courteous under stressful situations

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