INSTRUCTIONAL SERVICES TECHNICIAN
INSTRUCTIONAL SERVICES TECHNICIAN
(PROJECT FUNDED POSITION, CONTINUED EMPLOYMENT CONTINGENT UPON FUNDING)
RESPONSIBILITIES: Under the direction of the Instructional Support Services Supervisor, assist in a variety of technical duties in support of the Instructional Support Services Office; provide technical assistance to academic schools relating to course and class schedule and catalog input; participate in the implementation and upgrading of computerized systems involving the Instructional Support Services Office; assist in generation and distribution of various reports. REPRESENTATIVE DUTIES: Participate in providing a variety of technical support for enrollment management processes including schedule and catalog production, faculty loads, room scheduling, curriculum development process, and maintenance of materials fees; participate in the collection, compilation, and analysis of information from various sources on a variety of specialized topics related to assigned programs; participate in the preparation of reports that present and interpret data, identify alternatives, and make and justify recommendations; communicate with and provide information to academic schools and other departments regarding information required for schedule and catalog data input functions; assist in the preparation and distribution of class schedules, catalog, and other instructional materials; participate in the development of schedule/catalog production timelines; assist with the proofing, editing, and preparing of the class schedule for printing; support the registration/counseling processes through preparation, update, and distribution of schedule/catalog changes and updating of degree audit system; provide assistance and information to administration, faculty, and staff campus-wide concerning schedule/catalog parameters; maintain current knowledge of applicable laws, rules, regulations, policies, and procedures including those related to college curriculum, State Title 5, and Education Code regulations; prepare training documentation and conduct staff training sessions; provide technical expertise to other staff, faculty, and administrators including in CurricUNET, degree audit, and schedule and catalog production; assist with the maintenance of Colleague modules pertaining to instruction; assist in the updating of state MIS information for reporting purposes; participate in the development of the academic calendar; participate in committees and meetings pertaining to the Instructional Support Services Office; perform related duties and responsibilities as required.
KNOWLEDGE AND ABILITIES: MUST HAVE KNOWLEDGE OF: Pertinent rules, regulations, policies, and procedures relating to college operations with emphasis on instructional services including state regulations related to curriculum, faculty loads, schedules, and catalogs; Colleague data systems and data retrieval methods pertaining to instructional services; basic methods and techniques of database administration; principles of business letter writing and publication formatting requirements; interpersonal skills using tact, patience, and courtesy; office procedures, methods and equipment including computers and applicable software applications such as word processing, spreadsheets and databases; oral and written communication skills; technical aspects in specialty field; English usage, spelling, grammar, and punctuation. MUST HAVE ABILITY TO: Perform technical duties involving the use of independent judgment and personal initiative; learn, understand, interpret, apply, and explain applicable rules, regulations, policies, and procedures and apply them with good judgment; understand and apply Colleague modules that support the Instructional Support Services Office; document operations processes for staff training; compile, assemble, and interpret data from diverse sources; prepare a variety of reports and correspondence related to area of assignment; maintain accurate and complete records and files; operate office equipment including computers and supporting word processing, spreadsheet and database applications; adapt to changing technologies and learn functionality of new equipment and systems; serve as a liaison with other College departments and divisions; understand and follow oral and written directions; work independently in the absence of supervisor; plan and organize work to meet schedules and deadlines; work collaboratively with others; work confidentially with discretion; work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
EDUCATION AND EXPERIENCE: Any combination equivalent to: two years of college with major course work in business administration or a related field; two years of increasingly responsible experience in a technical support function, preferably in a higher education institution.
SALARY & BENEFITS:
R. 22, Step 1-6, $4,004.00 - $4,874.00 per month. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.
WORKING DAYS & HOURS:
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately).
Work schedule may be adjusted to meet the needs of the department and additional evening and weekend hours may be required. Successful candidate may be assigned to any of the campus sites (Chula Vista, Otay Mesa, National City and/or San Ysidro).
STARTING DATE: As soon as the successful candidate is identified and following the subsequent governing board approval.
All application materials must be received on-line. Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on July 28, 2017 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review.
FAXED MATERIALS AND E-MAILS ARE NOT ACCEPTED.
APPLICATION PROCEDURES: Submit the following application materials on-line at https://jobs.swccd.edu/postings/2381.
(1)	Letter of application (cover letter)
(2)	On-line application
(4)	Supplemental Questionnaire
(5)	Unofficial copies of college transcripts
Upon offer of employment, the successful applicant must be able to provide proof of eligibility to work in the United States. It is the sole responsibility of the applicant to ensure that all application materials are received by the deadline date. A separate, complete application packet is required for each position for which you are applying for.
All materials included in your application packet become District property,
will not be returned, will not be copied, and will be considered for this opening only.
We reserve the right to re-open, re-advertise, delay or cancel filling this position.
INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.
As an Equal Opportunity Employer and in compliance with the American with Disabilities Act,
Southwestern Community College District will make reasonable accommodations for individuals with disabilities.