Assistant - IRI Survey Research



Assistant - IRI Survey Research

Position Category: Staff - Part-Time (Variable Hour)

Summary:
Under the direction of the Associate Director for Institutional Research & Information and the Specialist - IRI Survey Research, the Assistant - IRI Survey Research assists in leading and directing the supervision of the Survey Research Center (up to 30 part-time agents). Assists with various administrative duties requiring supervisory decision making, including processing payroll and time entry of student workers and production incentives. Advises student workers regarding the quality, accuracy, and productivity of Survey Research Center services and ensures that policies and procedures are followed. Produces data files for analysis. Assists in coordinating survey research by prioritizing and scheduling projects. Involved in the creation of survey instruments including survey programming, development, and administration (online, telephone, or paper).

Required Qualifications:
Graduation from an accredited institution with an associate’s degree plus one year of experience related to the summary of duties or any combination of education and experience totaling three years.

Knowledge, Skills and Abilities:
  • Knowledge and experience in survey research methodology and development, preferably in a call center environment.
  • Skill in supervising with strong written and verbal communication skills, including customer service and feedback.
  • Skills with computers and computer applications, word processing, spreadsheets, and similar products.
  • Skills in problem-solving technical issues related to both software and hardware.
  • Ability to work independently, multi-task, and manage day-to-day tasks.


Preferred Qualifications:
Graduation from an accredited institution with an associate’s degree plus two years of experience related to the summary of duties or any combination of education and experience totaling four years.

Physical Requirements:
Physical ability to see, hear, talk/speak, type at a computer, and sit for long periods of time.
May occasionally need to lift 10-25 pounds, bend, and reach.
Some standing and walking is required.

Benefits Summary:
You may be eligible for a 3 credit hour or 1 class tuition waiver after 6 consecutive months of employment and a minimum of 475 hours worked. Dependents do not qualify for a waiver.

FLSA: Non-Exempt

Pay Range: $13.01-$16.26 per hour, DOE

Advertisement Number: ST11117
Open Date: 07/03/2017
Review Start Date: 07/09/2017
Close Date: 7/24/2017
Open Until Filled:

Special Instructions to Applicant: Please document in your resume any survey research and/or call center experiences you have had. Evenings and Saturdays required for Survey Research Center supervision. May require up to 28 hours per week.

To apply, visit: https://www.uvu.jobs/postings/1550

Utah Valley University is an Affirmative Action/Equal Opportunity/ Equal Access Employer and committed to fostering a diverse workforce. As an inclusive community, we actively seek diversity among our applicants for this position. Candidates who can contribute to that goal are particularly encouraged to apply.

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