Dispatcher - Assistant TAC Supervisor

Location
Orem
Posted
Jul 05, 2017
Institution Type
Four-Year Institution


Dispatcher - Assistant TAC Supervisor

Position Category: Staff - Full-Time

Summary:
Utah Valley University is seeking a Police Dispatcher Assistant - TAC. In this role the Dispatch Assistant receives incoming calls for service and dispatches officers, emergency personnel, and equipment as appropriate in both emergency and non-emergency call situations. Monitors police, parking, and UVU emergency response team radio transmissions and documents police service requests in an electronic records management and dispatch system. Ensures the safety of students, faculty, staff, employees, and officers through means of proper protocol and training. Maintains certifications and training necessary to function as a dispatcher. Under the direction of the Dispatch Supervisor, the Assistant TAC assists the Dispatch Supervisor in ensuring all UVPD personnel are proficient, trained and up-to-date on all required BCI functions, certifications, and checks - both initially and during continued employment.

Required Qualifications:
High School Diploma and six months related experience or equivalent.

Must obtain BCI Basic TAC certification within six months of hire and maintain certification during employment.

Knowledge, Skills and Abilities:

  • Knowledge of Police dispatch, and National Crime Information Center (NCIC)) operator functions.
  • Knowledge of computer systems (Spillman) used in law enforcement agencies, including NCIC and related equipment.

Skills:

  • Skills in the principles of supervision, training, and performance evaluation.
  • Skills in basic operations, services, and activities of a training program.
  • Skills with appropriate office procedures, methods, and equipment knowledge.
  • Types a minimum of 40 wpm.
  • Skills in the use of computers, phones, and radio systems.

Abilities:

  • Ability to exercise initiative, independent judgement and to act resourcefully under varying conditions.
  • Ability to work effectively with people in potentially volatile situations.
  • Ability to cope effectively with stressful and demanding public interactions.
  • Ability to maintain strict confidentiality related to sensitive administrative and legal information.
  • Ability to develop effective working relationships with dispatchers, coworkers, faculty, staff, and students of UVU.


Preferred Qualifications:
Four+ years of dispatching experience.
EMD EFD, EPD, BLS, EMT, Utah Post Certification, UCJIS, BCI.
Four or more years in equivalent education and experience.

Physical Requirements:
No or very limited exposure to physical risk.
No or very limited physical effort required.
Work is normally performed in a typical interior/office work environment.

Benefits Summary:
UVU offers an excellent benefits package which includes a generous leave policy, 12 paid holidays, affordable medical and dental insurance options, life and AD&D insurance, tuition waiver (undergraduate resident) for employee and dependents and substantial employer contribution to a retirement plan.

FLSA: Non-Exempt

Pay Range: $24,351- $30,438

Advertisement Number: ST11017
Open Date: 06/30/2017
Review Start Date: 07/06/2017
Close Date: 7/14/2017
Open Until Filled:

Special Instructions to Applicant: Under “Reference’s Letter” please list a minimum of three contacts. References may be contacted at some point during the screening and selection process.

To apply, visit: https://www.uvu.jobs/postings/1536

Utah Valley University is an Affirmative Action/Equal Opportunity/ Equal Access Employer and committed to fostering a diverse workforce. As an inclusive community, we actively seek diversity among our applicants for this position. Candidates who can contribute to that goal are particularly encouraged to apply.

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