Cardinal Careers Program Director

Jun 30, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

Stanford University

Cardinal Careers Program Director

Job Number:

For full consideration, apply by July 24, 2017. Note: Not all unique aspects of the job are covered by this job description

Cardinal Careers at the Haas Center supports students in integrating service into their career and pursuing work in the public interest. If you are interested in inspiring students to create a more just and sustainable world through service and community partnerships, then the Cardinal Careers Program Director may be the right job for you.

JOB PURPOSE: Reporting to the Cardinal Careers Senior Program Director, the Program Director will administer, implement, and interpret university and department policies and procedures on issues regarding public service career. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.

  • Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
  • Manage administration of the postgraduate fellowships programs, including communications, recruitment, applications, selection processes, interview scheduling, onboarding of new fellows, and cohort development.
  • Coordinate the City Manager in Residence program.
  • Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison, represent department and university at meetings and events.
  • Interface with external service programs (e.g. AmeriCorps, Community Health Corps, City Year, Public Allies, Coro Fellows, City Hall Fellows, Capital Fellows, etc.) to promote career opportunities.
  • Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
  • Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
  • Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
  • Reconcile complex issues; analyze diverse transactions from multiple sources.
  • Summarize data from multiple sources, prepare management reports and presentations.
  • Identify and evaluate data needs, manage the implementation and development of technology.
  • Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
  • Apprise students of research, fellowship and scholarship opportunities, make recommendations and may award grants.
  • Serve as a subject matter expert to other departments; represent unit/department.
  • Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
  • May oversee, analyze and assist in financial processes and development of budgets.
  • Serve as a key member of university wide teams and projects.
  • May train and supervise other staff, volunteers and temporary workers. * - Other duties may also be assigned MINIMUM REQUIREMENTS: Education & Experience:
    • Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
    Knowledge, Skills and Abilities:
  • Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
  • Advanced analysis and problem solving skills.
  • Advanced computer skills, including experience with Microsoft Office Suite.
  • Advanced customer service skills.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to ensure and apply compliance with legal, financial, and university policies and external regulations. PREFERRED QUALIFICATIONS:

  • Experience in program management and event planning.
  • Ability to manage time effectively and handle multiple assignments and activities under pressure with frequent interruptions.
  • Strong organizational skills, with meticulous attention to detail and follow through.
  • Strong independent judgment and interpersonal skills including demonstrated ability to problem-solve. Certifications and Licenses: None
  • Frequently sit, perform desk-based computer tasks.
  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

    • Evening hours as necessary.
  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,
    About the unit Stanford University's Haas Center for Public Service serves as the hub of Cardinal Service, a campus-wide initiative to make service a distinctive feature of a Stanford education. The Haas Center inspires and prepares students to create a more just and sustainable world through service, scholarship, and community partnerships. Guided by the Center's Principles of Ethical and Effective Service, students engage in local, national, and global service across diverse pathways—community engaged learning and research, community organizing and activism, direct service, philanthropy, policy and governance, and social entrepreneurship and corporate social responsibility. Cardinal Service focuses on four dimensions: a full-time, quarter-long service experience (Cardinal Quarter); community engaged learning classes (Cardinal Courses); sustained service engagement (Cardinal Commitment); and support to integrate service into any career and pursue work in the public interest (Cardinal Careers).

    Experience a culture of excellence Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. Supporting that mission is a staff of more than 10,000, rooted in a culture of excellence and innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives.

    Stanford University is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and individuals with disabilities.

    Finalist must successfully pass a pre-employment background check.

    To Apply To apply submit a cover letter and resume at the University's official job application site (Student Services Officer 2, Job #_______ ). Review of applications will begin on July 24, 2017. Open until filled.

    For a more detailed job description, please visit

    Job: Student Services

    Location: Vice Provost for Student Affairs
    Schedule: Full-time
    Classification Level:

    To be considered for this position please visit our web site and apply on line at the following link:

    Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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