PROGRAM ASSISTANT (Student Accessibility Services)



San Jose/Evergreen Community College District

PROGRAM ASSISTANT (Student Accessibility Services)


Position #: 1700074

Required Documents:
Cover Letter, Resume/CV

Opportunity Type:
CLASSIFIED EMPLOYMENT OPPORTUNITY

Department:
Student Accessibility Services

Posting Date:
06/29/2017

First Review Date:


Work Location:
San Jose City College

Position Status:
Full-time

Salary Range:
$46,497 - $56,677 Annual Salary (Range 75: Classified Salary Schedule Fiscal Year 2016-2017). Starting placement is generally at Step 1.

Benefits Available:
Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 18 paid holidays.

Position Summary:
The Program Assistant reports to the Associate Director of SAS (Student Accessibility Services) at San Jose City College. The work schedule is 12 months per year; 40 hours per week; Monday - Thursday; 10:00 a.m. - 7:00 p.m. and Friday; 8:00 a.m. - 5:00 p.m.

Position Purpose:
Performs a wide variety of program-related clerical, operational, and service activities related to programs serving a targeted population, where the identification of students and/or eligibility for program and the verification of continued eligibility are necessary.

Duties and Responsibilities:
  1. Assist in developing, monitoring, coordinating, and improving a specialized college, grant or categorically funded program providing supportive services.
  2. Provide liaison support for students with faculty, staff, and mentors relative to program functions, goals and objectives.
  3. Provide information and assistance to students and potential students regarding program requirements and services. Assist with the intake process.
  4. Make recommendations on the eligibility or continued participation of students in the program, using prescribed regulations or requirements, as necessary.
  5. Assist students with various college and outside agency procedures such as registration, completion of forms and documents, and identification of mentors.
  6. Provide students with specific program resources such as mentors, interpreters, and tutors. Coordinate services with and refer students to other college staff, programs and to community mentors or support agencies.
  7. Maintain program accounts and perform regular bookkeeping activities pertaining to the financial reporting and documenting of assigned program. Assist in developing and monitoring the program budget and expenditures.
  8. Confer with students regarding academic and vocational concerns. Recommend contact with advisors, mentors, or counselors as required.
  9. Collect, compile, and assemble statistical data on program activities and participation from a variety of sources for completion of forms, the preparation of various files, and activity statistics. Identify and resolve discrepancies.
  10. Prepare and maintain students' confidential records and files; compose and type correspondence, memoranda and statistical materials; assist in preparing reports and budgetary estimates; answer phones.
  11. Assist in the development and dissemination of relevant program publicity.
  12. Maintain a master calendar for program staff and make appropriate travel and meeting arrangements.
  13. Oversee the work of student workers and program tutors
  14. Assist in the recruiting and orientation of mentors.
  15. Perform other duties reasonably related to the job classification.


Knowledge, Skills, and Abilities:
Knowledge of:
  1. Basic functions and programs of a community college or similar educational setting.
  2. The needs and sensitivities of special and disadvantaged student populations.
  3. Governmental, community and social services organizations and their functions.
  4. Applicable state and federal laws, regulations and guidelines.
  5. Accounting and bookkeeping methods and practices.
  6. Office administrative practices and procedures including filing and the operation of standard office equipment which includes personal and on-line computers and appropriate application software.
Ability to:
  1. Learn, apply and explain relevant laws, regulations, policies and procedures.
  2. Handle sensitive matters with diplomacy and tact.
  3. Work with a significant degree of independence in carrying out assigned duties and schedule work to effectively meet deadlines and time schedules.
  4. Exercise sound judgment within established guidelines.
  5. Prepare clear, concise and complete reports and other written materials.
  6. Monitor and help prepare a program budget.
  7. Type at a rate of speed necessary for effective job performance.
  8. Apply language skills to read and interpret documents such as operating and maintenance instructions, procedure manuals and governmental regulations; write routine reports and correspondence; and speak effectively before groups of students or employees of the college.
  9. Apply mathematical skills to add, subtract, multiply and divide using whole numbers, common fractions, and decimals; convert from one unit of measure to another; compute rate, ratio and percent.
  10. Utilize reasoning to resolve practical problems, and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, -diagram- or schedule form.
  11. Effectively communicate and interact with persons of diverse backgrounds and abilities.
  12. Establish and maintain cooperative working relationships with those contacted during the course of work.


Special Licenses, Certificates, etc.:


Minimum Qualifications:
EDUCATION AND EXPERIENCE

1. Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. The knowledge and abilities could be obtained from an Associate's degree or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

2. Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender, gender identity, cultural, disability, and ethnic backgrounds of the students we serve ;and sensitivity to and knowledge and understanding of groups historically underrepresented, and groups who may have experienced discrimination.

3. Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.

Desired Qualifications:
1. Bilingual abilities, desirable.

Physical Demands:


About San Jose/Evergreen Community College District:
The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of fall 2016, with enrollment of approximately 16,000 per semester, and an extremely diverse student population (Hispanic/Latino 41%, Black/African-American 4%, Asian/Pacific Islander 32%, American Indian/Native American 1%, White/Caucasian 11%) attaining educational goals reflecting 45% - AA Degree and Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 40% Hispanic/Latino, 29% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 20% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

Equal Opportunity Employer Statement:
San Jose/Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

CONTACT:
Human Resources/Employment Services, 40 S. Market Street, San Jose, CA 95113, (408) 270-6414.

Application Procedures, Notes and Contact Info:

Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the closing date to be considered for the position (Posting at: https://sjeccd.hiretouch.com. Click "APPLY"):

1. A completed online San Jose/Evergreen Community College District POSITION APPLICATION
2. COVER LETTER (Must state how you meet ALL the minimum qualifications in EDUCATION and EXPERIENCE as described in the job announcement Minimum Qualifications section. Also, state how you meet other qualifications)
3. RESUME, and
4. TRANSCRIPT(S) - NOT DIPLOMAS - (unofficial or official copies) for stated degrees (having confer/award dates) or courses. Official transcripts will be required prior to employment start date should the position be offered. If foreign degrees, must submit Equivalency Certification (See #6 of the Instruction Section below).

ABOUT TRANSCRIPTS:
If you do not have an electronic version of the transcript, you can get it scanned at Office Max, Office Depot, Staples, etc.; then attach the electronic version of your transcript to this online application at the later part of the application process.

For assistance, contact:
Office of Human Resources, Employment Services
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414 Fax: (408) 239-8818
Email: Hremploymentservices@sjeccd.edu
Web site @ https://jobs.sjeccd.edu. or www.sjeccd.edu.

To learn more about us and all our open positions, visit: http://www.sjeccd.edu/district-services/human-resources/employment-opportunities

jeid-2e752124f22147498651a75be1541e94