High-End Assistant Store Manager Needed @ Dulles Airport!

International Shoppes
Dulles, VA
Jun 30, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description


Position Summary: Assistant Manager of an exclusive luxury Duty-Free retail operation. The Assistant Manager will challenge and inspire the team to achieve increased profitability and sales and maintain a standard of service excellence. This will be achieved by developing a close working relationship with the current store manager.


  • Must be able to perform all the daily operations from open to close in the case of the manager's absence.
  • Reconcile registers, count cash, and prepare daily deposits for bank.
  • Work independently to organize and lead the sales team to maximum profitability and efficiency.
  • Hands-on engagement with sales team and field management in staffing, training, performance management (goal setting, evaluation, coaching) and skills development.
  • Must be able to communicate with vendors, buyers, executives and representatives from the luxury companies when required.
  • Ensure that all International Shoppes policies, procedures and guidelines are adhered to by associates and management team.
  • Must respond to all customer concerns, addressing their issues and resolving their problems.
  • Handle all problems and concerns of the associates and management team. Help resolve issues and guide staff to improve their performance.

  • 2+ years retail management experience
  • Retail operations knowledge including: sales, customer service, merchandising, inventory control and loss prevention
  • Staff development experience: knowledge in staffing, coaching, counseling, training and development
  • Excellent organization, prioritization and communication skills
  • Exceptional team and collaboration skills
  • Strong computer skills: POS systems and Microsoft Office

We are an Equal Employment Opportunity Employer.

Company Description
International Shoppes is a specialty retailer that has been operating airport retail and duty free facilities for 60 years. In addition to the traditional duty free mix of liquor, tobacco, confectionery and fragrances/cosmetics, we place a tremendous emphasis on fashion and luxury. We operate a number of stand-alone high-end boutiques including Hermes, Cartier, Estee Lauder/Clinique, Mont Blanc, Hugo Boss and L'Occitane. Our subsidiary, Diplomatic Duty Free Shops of New York, services the Diplomatic Communities by offering the same great products that we sell at our airport locations which include JFK, Boston Logan, Dulles, Philadelphia International and our newest location, T.F. Green (Providence, RI).

International Shoppes operates from a corporate office and warehouse facility located centrally in Valley Stream, NY.

Dulles, VA


Tue, 27 Jun 2017 16:27:08 PDT