Program Coordinator - State Aid Programs

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University of Massachusetts Lowell

Title of Position Being Posted
Program Coordinator - State Aid Programs

Financial Aid

Job Reference Number:

Posting Date:

Application Deadline:
Open Until Filled

For Open until Filled positions, initial review of applications will begin:

Position Status:
Job Opening

Anticipated Hiring Range:
Salary commensurate with experience

General Summary of Position:
The Program Coordinator, State Aid Programs is responsible for the management of all Massachusetts State financial aid programs, including MassGrant, GEAR Up, Foster/Adopted Child, MA High Demand, and Early Childhood Educators. Ensures timely and accurate certification, disbursement, and reconciliation of state funds through MassAid in compliance with federal and state guidelines.

Assists with the administration of educational loan programs processed through the Financial Aid Office; including Federal Direct Loans, Federal Perkins Loans, and Private Loan programs. Functions include loan origination, certification, disbursement, reconciliation, and loan aggregate review.

Provide support to the Solution Center team with the troubleshooting and resolution of student issues related to financial aid. Advises and counsels students and families on financial aid programs, policies and procedures, student eligibility, special circumstances, and financial planning.

The University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as curriculum and support programs, while promoting an inclusive environment. We seek candidates who can contribute to that goal and encourage you to apply and to identify your strengths in this area.

Minimum Qualifications (Required):
-An earned bachelor's degree is required
-Three - five years of higher education financial aid experience required
-Thorough knowledge of federal financial aid regulations
-Professional experience in an automated financial aid office required
-The ability to work effectively with diverse groups

Other Considerations:
-Strong computer skills, including Microsoft Office Suite
-Excellent interpersonal and public communications skills
-Ability to work effectively in a fast paced environment
-Flexibility to work evening and weekend hours as needed
-Understanding of technology to deliver student financial aid
-Embrace technology and appreciate how to use it to enhance service to students

Required Applicant Documents:
Cover Letter
Names and contact information of three references

Optional Applicant Documents:

Special Instructions to Applicants:
Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications are received.

Quicklink for Posting:

The University of Massachusetts Lowell is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.


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