Business/Administrative Associate (Customer Services Coordinator) - OBFS University Payables (Champ

Location
Champaign, IL
Posted
Jun 30, 2017
Institution Type
Four-Year Institution



Civil Service Classification Department % Time
(# of months)
Work Schedule Salary Range Business/Administrative Associate (Customer Services Coordinator) OBFS - University Payables 100%
(12 months)
Monday - Friday
8:30 am - 5:00 pm

To be determined

This position does not require the applicant to be present for an exam. However, you must submit an exam request form to be considered. The University will conduct a credential assessment. Your exam score will be based on the application materials submitted.

Position Description:
The University of Illinois' OBFS - University Payables seeks to hire a Business/Administrative Associate to act as a Customer Services Coordinator. This position will coordinate and manage Customer Service/Operations/Document Maintenance activities to contribute to the overall support of University Payables operations. In addition, the Customer Services Coordinator will manage and oversee Customer Service Operations and Document Maintenance section; develop and implement policies and procedures; develop training programs/materials; hire, train, and supervise student workers; and serve as a customer service liaison to interact with other sections of University Payables.

Minimum Qualifications (with Specialty Factor):
Bachelor's degree in business administration, management, or related field and two years of managerial and/or business experience including one year of customer service experience at an administrative level.

Preferred Qualifications:
Certified Accounts Payable Professional (CAPP) certification from the Institute of Financial Operations or equivalent.

To View Classification Specifications:
http://www.sucss.illinois.gov/documents/ClassSpecs/htm/spec5010.htm

Additional Information:
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Special Instructions:
An updated application and copies of college transcripts must be submitted by the time you submit the exam request, which will be no later than July 17, 2017, in addition to any other relevant documents, such as a resume, staff development course listing, etc. These documents can be electronically attached to your online application through the "Documents" link on Part 2 of the application. Be sure to select the appropriate document type for ease of retrieval. Documents may also be submitted in one of the following ways: hand deliver or mail to Staff Human Resources, 52 East Gregory Drive, Champaign, IL, 61820; or fax to 217-244-7304.

To Apply:
Applicants and employees must submit an online Civil Service Application and Exam Request form for Business Admin Associate - University Payables (you must submit both) at jobs.illinois.edu by clicking "Apply to Job" on Civil Service Jobs/Application above. If an application was previously submitted, an update is still required, in which case you should follow the instructions for returning applicants. A request to create a civil service application will be processed within three (3) business days (Monday - Friday). Your logon information will be e-mailed to you. When you receive your logon information, you can complete your online Civil Service employment application and exam request form.

Exam Scoring Information:
You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume, college transcripts, and/or staff development course listings, will be used in the calculation of the exam score. These documents should be uploaded prior to submitting your exam request.

For this Credential Assessment exam, please remember to include all relevant work experience typically including coordinating and managing the business/financial and/or administrative operations of a unit.

To view the status of all your exam requests, pending test dates, scores, and current register positions online, go to jobs.illinois.edu. Log in and click on "Civil Service Activity."

All correspondence to applicants will be sent through e-mail. We suggest you add these e-mail addresses to your e-mail contacts: SHR-TESTING@mx.uillinois.edu and shr@uillinois.edu.

If you have any questions, call us during regular office hours (8:30 A.M. to 4:00 P.M., Monday through Friday) at 217-333-2137.

We appreciate your interest in University employment.

Campus' commitment to diversity and Affirmative Action/Equal Employment Opportunity Policy:
Illinois is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or criminal conviction history. Illinois welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity. (www.inclusiveillinois.illinois.edu)



College Name or Administrative Unit: OBFS
Category: Civil Service
Title: Business/Administrative Associate (Customer Services Coordinator) - OBFS University Payables (Champaign)
Open Date: 06/29/2017
Close Date: 07/17/2017
Organization Name: OBFS - University Payables

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