Senior Director of Enterprise Applications

Jun 30, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution
About The Unit: Directs the development, maintenance and production support of applications and systems supporting Alumni Development, Campus & Student Life, Research Administration, Financial Services and Facilities Services. Provides leadership and vision for business systems, develops the business case for investing in them, maintains responsive and accountable services, and manages a budget model that draws on operating funds, recharge revenue, and capital funding to promote sustainable long-term excellence. Maintains effective and collaborative relationships with functional leaders, partnering to develop technology road-maps that support their strategic missions. Working with the Executive Director, evaluates and recommends organizational changes, professional development and other training plans to align staff skills and capabilities with the strategic road-maps. Assists with process development, project management, research, and communication on a wide range of enterprise application and systems services. Coordinates special projects and strategic priorities for the Executive Director. Leads and facilitates compliance with IT Services policy and procedures.

Unit Job Summary: Team and Systems Management (35%) - Collaborating with functional leadership, create annual development plans for each major system under director's purview - Contribute to developing IT Services high level goals and manage resources to achieve goals - Develop department goals aligned with IT Services and institutional priorities - Oversee development of professional development plans for staff - Oversee and participate in performance management of staff - Work collaboratively with other IT departments to accomplish unit and department objectives Stakeholder Engagement (25%) - Represent IT Services as liaison to Financial Services, HR Services & Payroll, University Research Administration, Facilities Services, Campus & Student Life, Alumni Development and other Administrative and Academic Offices. - Build effective working relationships with colleagues across IT Services - Work effectively with and through institutional governance to facilitate prioritization and build capacity through effective workload management - Develop effective relationships with distributed IT staff and leadership Participation in Divisional Initiatives (15%) - Operational Leadership Group - ARD Level 2 Working Group - AIS Leadership Team - EAS Leadership Team - Other committees as required Planning and Project Management (20%) - Identify issues impacting the successful completion of the Executive Director's commitments; assist with front-line trouble shooting and problem solving. - Collaborate with IT Services Senior and Operational Leadership teams on planning, executing, and management of ITS projects. - Coordinate projects or commitments directly involving the Executive Director and direct reports including special projects initiated by the Executive Director. Other duties as assigned (5%)

Unit Education: Required: Bachelor's degree or minimum 10 years successful experience in application development and support, at least 5 years of which were spent in a management position. Preferred: Master's degree in a related field.

Unit Experience: Required: 10 years' experience with enterprise-scale administrative systems including implementing large-scale application systems utilizing a variety of database technologies and hardware platforms. ERP implementation and support experience strongly preferred, particularly financial systems Proven ability to manage multiple concurrent projects serving multiple constituencies and sponsors Experience managing software vendors and contract requirements. Preferred: Five years of experience in a Research 1 university managing a mix of custom developed and third-party software solutions as well as a mix of technologies including client server, SaaS, Cloud and web technologies. Familiarity with multiple development methodologies, including agile. Knowledge of educational data standards and regulations.

Unit Job Function Competencies: Required: Strategic Agility: can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future-oriented; can articulate a vision of the future state of enterprise systems in a way that engages business partners and IT staff; can create competitive and breakthrough strategies and plans. Business Acumen: knowledgeable about current and possible future policies, practices, trends, technology and information affecting his/her business and organization; understands or can quickly learn the key activities, risks, and performance objectives of the business activities of the University. Customer Focus: dedicated to meeting the expectations and requirements of customers; solicits first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Managerial Leadership: sets and communicates the organization's overall direction. Plans strategically and commits to a course of action to accomplish goals. Uses critical thinking and diagnostic reasoning skills to modify actions as needed. Acts as a positive role model for staff. Initiative and innovation: pro-active approach interest in problem solving. Display creative approach to everyday problems, ask good questions, and stimulate ideas. Offer creative ideas for improvements and solutions to problems. Collaborative: builds effective relationships with others. Works effectively as a member of a department and/or project team. Open to assistance and willingness to assist others. Puts success of team above own interest. Professional: internalizes and acts on organizational mission and goals. Works effectively across organization and campus community. Active interest in The University and IT in higher education. Takes personal ownership of professional development. Values and respects differences. Preferred: A strong interest in group dynamics and team building.

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