Residence Director

American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has 3700 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

The Residence Director is responsible for developing a residential community in the College's residence halls. Reporting to the Assistant Director for Residence Education, the Residence Director utilizes a team approach and exercises sound judgment to facilitate a positive living environment on American International College's traditional residential campus. Acknowledging the diversity of the student body, the Residence Director works proactively toward creating a community atmosphere in which people respect each other's rights, cultures, and sensitivities. Within a developmental framework, the Residence Director identifies and articulates student needs and issues and collaborates with the Residence Life student staff to provide an effective institutional response. Regular office hours are required and visibility to the campus community and student body is important. Some evening & weekend hours will be necessary. This is a full time, 12-month, live-on position.

Job Functions
  • Manages the overall operation of assigned residence hall(s). Works closely with the Assistant Director for Residence Education to implement the overall philosophy, programming model, vision and strategic plan for AIC's residence life program.
  • Shares responsibility for adjudicating hall level student conduct meetings for alleged policy violations.
  • Serves in a duty rotation and is expected to respond on a 24 hour basis to any emergency or incident in the campus community.
  • Nightly rounds are also a requirement of the duty rotation.
  • Supervises and evaluates a staff of 4-8 Resident Advisors.
  • Assists in the Resident Advisor recruitment, selection, and training process.
  • Coordinates building opening and closing procedures, as well as manages building rosters. Oversees room changes in coordination with other Residence Life professionals and manages the collection of Room Condition Reports and other appropriate building paperwork.
  • Supervises the Residence Hall Council for their perspective Residence Hall and personally plans at least two building programs per semester. Works with their RA staff to plan and execute one All Campus Program per year under the direction of the Residence Life leadership team.
  • Coordinates maintenance requests for the building and develops working relationships with Maintenance, Buildings & Grounds, Housekeeping, Campus Police and Dining Services.
  • Devotes significant time to enhancing student development through intentional interactions, working with students to develop leadership skills, personal responsibility, and community development.
  • Fire safety compliance, inspection, and evacuation.
  • Serves as a member of an assigned departmental project, group, or committee such as the residential first year experience, 413 Conference, or living/learning community task force.
  • Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree required, Master's Degree in student personnel or related field preferred.
  • Minimum of one year experience in Residence Life or related student affairs departments is required.
  • Excellent written and verbal communication, public relations, and customer service skills are essential.
  • Must be able to perform diverse duties and responsibilities in a high-energy environment with the ability to respond to the changing needs and demands of the faculty, staff, and students.
  • Must embrace diversity and create a community that is inclusive and accessible.
  • Must be able to work nights and weekends as necessary.

The Residence Director is a full time, twelve (12) month, exempt position not limited to 35 hours per week with hours of work flexible to the needs of the department. This is a live-on, benefit eligible position.

Qualified applicants should save and submit a brief cover letter, current resume, and contact information for three professional references (one of which must be a current or prior supervisor) as one document. Upload the saved document into the online application.

AIC is an Equal Opportunity Employer.