CAMPUS RELATIONS MANAGER

Location
Madison, WI
Posted
Jun 29, 2017
Institution Type
Four-Year Institution


JOB NO.: 91299-AS

Work Type: Staff-Full Time

Department: G SERV/VC UNIV RELATNS/CAVR


Location: Madison

Categories: Academic Advising, Student Services/Support, Communications, Editing, Extension, Outreach, Public Engagement, Management/Supervisory, Marketing, Public Relations, Other

Employment Class: Academic Staff-Renewable

Position Vacancy ID: 91299-AS

Working Title: Campus Relations Manager

Official Title: STUDENT SERVICES CORD(T25DN) or ASSOC STU SERV COORD(T25FN)

Hiring Department: A022420-GENERAL SERVICES/VC FOR UNIV RELATIONS/CAVR

FTE: 100%

Anticipated Begin Date: SEPTEMBER 05, 2017

Term: This is a renewable appointment.

Advertised Salary:

Minimum $42,000 ANNUAL (12 months)
Depending on Qualifications



Degree and Area of Specialization:

Bachelor's degree required



Minimum number of years and type of relevant work experience:

--Minimum 2 years of applicable experience required.
--Ability to plan and manage operations for a multifaceted program, balancing several priorities simultaneously.
--Passion for cultivating a culture that emphasizes quality customer service and/or experience with providing direct customer service.
--An inclusive and welcoming work style with an understanding of and appreciation for diversity as it applies to identity, thought, experience, and ability.
--Self-aware and reflective; interested in giving and receiving positive and constructive feedback, as well as seeking out opportunities to learn and grow.
--A high degree of professionalism, discretion, and judgment.
--Proven consistency, reliability, and promptness.
--Ability to be adaptable to changing situations and circumstances, including demonstrating patience and positivity in the face of unexpected challenges or changes in priorities.
--Flexibility in work hours - some evening/weekend work expected.
--Working knowledge of UW-Madison departments, policies, and processes is preferred.



Position Summary:

Campus and Visitor Relations (CAVR) in the Office of University Relations provides personalized information, experiences and connections for the campus, community, and beyond through a variety of programs and services. The person in this multifaceted position is responsible for coordinating CAVR's Information and Referral Service, including facility, information and personnel management. CAVR is comprised of ten permanent staff and 120+ student hourly employees, plus occasional Temporary Employees. This position requires a welcoming and inclusive work style, as well as flexibility, initiative, patience, a high degree of organizational skills, and the ability to problem-solve independently. Additionally, the person in this position will spend a considerable amount of time communicating via e-mail/phone/in person with a variety of individuals, including: students, faculty, staff, visitors, parents, and members of the general public. Responsibilities are performed in collaboration with other student and professional staff, under general supervision. This position reports to the Assistant Director of Campus and Visitor Relations.



Contact:

Karen Aune
karen.aune@wisc.edu
608-262-9949
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Instructions to applicants:

Please click on the "Apply Now" button (jobs.wisc.edu, PVL 91299) to start the application process. Applicants will be asked to upload a resume and cover letter outlining relevant qualifications and experience. PDF preferred, but not required. Pay will be based on experience and qualifications.



Additional Link: Full Position Details

NOTE: A Period of Evaluation will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.



Advertised: 28 Jun 2017 Central Daylight Time


Application Close: 19 Jul 2017 11:55 PM Central Daylight Time

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