Research & Extension Support Engineer

Research & Extension Support Engineer

Employee Type: AP-Administrative Professional

Position Number: 125698

Work Location: Everett

Summary of Duties:
This position provides server administration and technical support for a diverse array of IT infrastructure at research and extension offices around the state. Stationed in Everett, this position will work in coordination with a team in Pullman to support sites in Mt. Vernon, Puyallup, Wenatchee, Prosser, and others. TeamViewer and other remote assistance tools will be the primary mechanism for support, but day trips to provide onsite troubleshooting are a significant part of the position.
Work includes diagnosing and repairing network equipment, managing server and power infrastructure, providing local assistance for remote device troubleshooting, creating documentation, and assisting the planning and implementation of IT roadmaps for each site.

Required Qualifications:
A Bachelor’s degree and three (3) years professional experience OR a combination of education and experience totaling seven (7) years from which comparable knowledge and abilities are acquired. Education and experience may be tailored to specific need requirements of position.

Posting Open Date: 06/22/2017

Posting Close Date:

Open Until Filled: Yes

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Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.