Facilities Service Technician III



SUMMARY

Under minimal supervision of the Area Maintenance Manager, perform advanced level work in the installation, maintenance, and service of building operating systems; including, but not limited to electrical, HVAC, plumbing, mechanical and structural systems. Work is typically complex in nature and required creative solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Respond to Facility Service Work Orders received from building occupants; including, but not limited to electrical, HVAC, plumbing, mechanical and structural systems service calls.

Complete complex repairs and in-depth preventive maintenance in a primary area of facilities operations and maintenance as well as other facility maintenance services as assigned.

Interpret compliance requirements and ensures standardization of work.

Identify opportunities for process/system improvements and implement them as they are approved.

Take and log readings from critical equipment and take appropriate corrective action before system outage occurs.

Interpret blueprints and schematic drawings or oral/written instructions to assure accurate completion of work.

Responds/diagnoses and resolves facilities service work requests as received.

Troubleshoot fire/life/safety, security and other building infrastructure systems and take corrective action as needed.

Utilize tools and equipment which are sophisticated in nature and keep in calibrated/adjusted state.

Maintain tools and work areas clean and orderly.

Use required personal protective equipment while completing all work requests.

Observe and comply with all safety policies.

Complete all required paperwork timely and accurately.

Serve as primary technical resource in area of expertise.

Collaborate with team members and complete all facility team-based goals.

Serve as team lead of the Facilities Service Technician personnel as directed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

EDUCATION

Associate degree required; four (4) years relevant work experience may be substituted in lieu of degree.

Must have valid Texas Driver's License and meet HCC's minimum insurance standards to obtain approved driving status.

EXPERIENCE

Minimum five (5) years work experience in a defined craft required.

Minimum five (5) years work experience in the operations and maintenance of facility systems required.

Strong understanding of preventive and predictive maintenance (PM) tasks preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Good understanding of contractual arrangements in regards to the coordination of work activities involving project consultants and contractors ensuring quality of delivered services and standards are met

Able to evaluate and analyze complex information from internal and external sources

Strong interpersonal and customer service skills

Excellent math skills

Supply employee owned tools commonly required to complete daily maintenance responsibilities and duties

Able to work on project work with minimal supervision

Able to read and write English, distinguish between colors, and work from elevated heights (ladders, scaffolding, etc.)

Able to communicate effectively in both writing and orally

Able to communicate effectively and courteously with individuals from diverse backgrounds

Familiar with facilities management software and/or CADD software

Able to organize data in a clear and logical manner for reporting purposes

Familiar with OSHA and EPA regulations for facilities management

Problem solving and organizational skills

Basic knowledge of construction processes and techniques

Able to read and interpret plans, shop drawings and specifications

Able to lift 80 pounds in the work environment and carry it 50 yards

Able and willing to work in extreme temperature and other weather conditions when working outdoors

Able and willing to work an on-call rotation

Able and willing to travel to various campuses and offsite locations on a regular basis

Able to work under pressure; may have to work outside normal business hours (i.e. varying shifts, weekends and holidays) as needed

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.



This job description may be revised upon development of other duties and changes in responsibilities.

EDUCATION

Associate degree required; four (4) years relevant work experience may be substituted in lieu of degree.

Must have valid Texas Driver's License and meet HCC's minimum insurance standards to obtain approved driving status.

EXPERIENCE

Minimum five (5) years work experience in a defined craft required.

Minimum five (5) years work experience in the operations and maintenance of facility systems required.

Strong understanding of preventive and predictive maintenance (PM) tasks preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Good understanding of contractual arrangements in regards to the coordination of work activities involving project consultants and contractors ensuring quality of delivered services and standards are met

Able to evaluate and analyze complex information from internal and external sources

Strong interpersonal and customer service skills

Excellent math skills

Supply employee owned tools commonly required to complete daily maintenance responsibilities and duties

Able to work on project work with minimal supervision

Able to read and write English, distinguish between colors, and work from elevated heights (ladders, scaffolding, etc.)

Able to communicate effectively in both writing and orally

Able to communicate effectively and courteously with individuals from diverse backgrounds

Familiar with facilities management software and/or CADD software

Able to organize data in a clear and logical manner for reporting purposes

Familiar with OSHA and EPA regulations for facilities management

Problem solving and organizational skills

Basic knowledge of construction processes and techniques

Able to read and interpret plans, shop drawings and specifications

Able to lift 80 pounds in the work environment and carry it 50 yards

Able and willing to work in extreme temperature and other weather conditions when working outdoors

Able and willing to work an on-call rotation

Able and willing to travel to various campuses and offsite locations on a regular basis

Able to work under pressure; may have to work outside normal business hours (i.e. varying shifts, weekends and holidays) as needed

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