Instructional Computer Laboratory Administrator



Foothill-De Anza Community College District

Instructional Computer Laboratory Administrator

Posting #: 16-127

Campus: De Anza College

Number of Working Months: 12 Months

Starting Salary: $5,789.44 (per month)

Close Date:

Open Until Filled: Open Until Filled

Employment Duration: Full-Time

Description:

Initial Review Date: 4/10/17

**Any complete applications received after the review date will only be forwarded to the hiring committee at their request.

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

De Anza College provides an academically rich, multicultural learning environment that challenges students of every background to develop their intellect, character and abilities; to realize their goals; and to be socially responsible leaders in their communities, the nation and the world.

De Anza College fulfills its mission by engaging students in creative work that demonstrates the knowledge, skills and attitudes contained within the college's Institutional Core Competencies:

  • Communication and expression
  • Information literacy
  • Physical/mental wellness and personal responsibility
  • Civic capacity for global, cultural, social and environmental awareness
  • Critical thinking
  • classified position above.

JOB SUMMARY:

Under the direction of the De Anza Dean of Physical Sciences, Mathematics, and Engineering (PSME), provide instructional support to faculty, staff, and students in the PSME Division that ensures the overall effective and efficient operation of Division classroom and laboratory computers and other specialized laboratory equipment. Major duties include but are not limited to participating in the selection and procurement of classroom computers and laboratory equipment and their supporting hardware and software systems, performing necessary installation, maintenance, repairs, and inventory on Division laboratory equipment, and working closely with Division faculty and staff to provide equipment and operating procedures that ensures an effective day to day operation of the laboratories while maximizing student laboratory learning experiences. Duties require diagnosing and repairing mechanical and electronic equipment and software problems, maintaining currency in the discipline, and effectively communicating with College staff and outside vendors and organizations.

DEFINITION:

Under the direction of an assigned supervisor, oversee day-to-day maintenance and repair of assigned instructional computer labs and equipment and computer lab operations, including opening and closing procedures; troubleshoot, service, and maintain computers and peripheral and other electronic equipment; install and configure hardware and software in the lab environment, including servers.

EXAMPLE OF DUTIES AND RESPONSIBILITIES:

Depending upon assignment, duties may include, but are not limited to, the following:

  1. Install, configure, and maintain server systems and software for the division; monitor performance and upgrade as necessary; configure and debug server and network desktop clients to include TCP/IP, network printers, security management, and other applications; monitor server and disk utilization; evaluate capacity planning requirements; and provide recommendations.
  2. Plan and implement desktop services, servers, and operating systems in a networked environment; write programs and scripts to accommodate the needs of the division; monitor server and disk utilization; evaluate capacity planning requirements; and provide recommendations.
  3. Develop and maintain network server security plan.
  4. Install of various devices, equipment, and software requiring scripting, modifications, debugging, and compliance of code; utilize related operating systems, utilities, and tools.
  5. Install and configure unmanaged switches and other network devices.
  6. Diagnose and repair computer hardware and software problems including upgrading hardware as necessary.
  7. Assure proper operations of computer systems, servers, and other electronic equipment; participate and assist in the researching, planning, and formulating solutions for various server and network functions.
  8. Monitor system backups; maintain and schedule backup procedures.
  9. Review and maintain reports and logs; utilize various programs to generate reports and evaluate system information; prepare and maintain a variety of records and reports related to assigned systems and activities.
  10. Develop and implement web sites for the Division using college and District technology standards; collaborate with other staff members to design and address technical issues for/of web pages; document technical guidelines for web pages and applications; maintain awareness of web technologies.
  11. Advise faculty and staff on new or upgraded instructional systems; communicate with faculty regarding future needs; evaluate, price and recommend equipment and software purchases for lab materials and supplies.
  12. Assess user problems and recommend hardware and software solutions; assist with setting up processes and procedures for recommended hardware and software.
  13. Establish and enforce lab rules and policies by monitoring lab utilization and communicating with other faculty and staff; prepare and maintain documentation and handouts on lab procedures and operating systems usage.
  14. Schedule, deliver, install, and maintain audio-visual and other peripherals in classrooms; set-up classrooms as necessary; instruct others on equipment use; troubleshoot and perform preventative maintenance on equipment.
  15. Create and maintain user accounts.
  16. Operate various computers and peripheral equipment.
  17. Train and provide work direction to assigned personnel.
  18. Attend meetings as assigned; keep current on advances in the field.
  19. Participate in a variety of division, staff and college meetings and workshops.
  20. Communicate with outside organizations regarding software maintenance, materials, and product capabilities.
  21. Perform related duties as assigned.

EMPLOYMENT STANDARDS:

Knowledge of:

  1. Computer hardware systems, software applications, including Internet applications.
  2. Applicable programming languages.
  3. Principles, practices, and techniques of web-based computer system analysis, design, and applications programming.
  4. Database design concepts and Internet database protocols, operating systems, and Internet protocols.
  5. Methods and procedures of operating electronic computers and peripheral equipment.
  6. Diagnostic techniques and procedures.
  7. Aspects of field of specialty.
  8. Oral and written communication skills.
  9. Interpersonal skills using tact, patience and courtesy.
  10. Record-keeping techniques.

Ability to:

  1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Perform complex tasks related to the operation and maintenance of assigned instructional computer laboratories.
  3. Oversee and maintain instructional computer labs and equipment.
  4. Set up, configure and install computer hardware, software and file systems.
  5. Diagnose and repair system malfunctions and maintain system operation.
  6. Troubleshoot, service, maintain, and repair computer, peripheral, and other electronic equipment used in the laboratory.
  7. Provide technical guidance and recommendations concerning existing computer programs and systems.
  8. Provide technical assistance and support to computer system users.
  9. Develop web pages using HTML and web authoring tools
  10. Write scripts and program and generate reports with web-connected databases.
  11. Maintain current knowledge of technological advances in the field.
  12. Communicate effectively both orally and in writing.
  13. Establish and maintain cooperative and effective working relationships with others.
  14. Interpret, apply and explain rules, regulations, policies and procedures.
  15. Prepare and maintain records and files.
  16. Analyze situations accurately and adopt an effective course of action.
  17. Work independently with little direction.

MINIMUM QUALIFICATIONS:

  1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Bachelor's degree in computer science, engineering, or related field.
  3. Two (2) years experience in a computer lab environment including experience in computer/electronic repair and systems support.

PREFERRED QUALIFICATIONS:

  1. Experience working in a college environment.
  2. Coursework or experience in the area of mathematics, applied mathematics, statistics, or physics.
  3. Experience with data acquisition, electro-mechanical systems, and engineering software tools.

WORKING CONDITIONS:

Environment:

  1. Classroom and laboratory environment.

Physical Abilities:

  1. Hearing and speaking to exchange information in person and on the telephone.
  2. Dexterity of hands and fingers to operate computer keyboard, testing equipment, and power tools.
  3. Vision to read various materials.
  4. Standing for extended periods of time.
  5. Reaching overhead, above the shoulders and horizontally.
  6. Bending at the waist, kneeling or crouching.
  7. Lifting, carrying, pushing or pulling heavy objects up to 30 lbs.

APPLICATION PACKET:

  1. A District on-line application on http://hr.fhda.edu/careers/. *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.
  2. A summary statement, not to exceed two pages, detailing how your education, training, skills, and experience qualify you for the position. Please be sure to address any required abilities listed in the job summary and preferred qualifications for which your experience and education apply.
  3. A list of post-secondary courses (specifying institution, department, course number, and title) that you have successfully completed that are applicable to the requirements of the position.
  4. A current resume of all work experience, formal education and training.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our “Applicant Information” to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html

CONDITIONS OF EMPLOYMENT:

Position: Full-Time, Permanent, 12 months per year

Starting date: As soon as possible upon completion of the search process.

Starting Salary: $5,789.44 (per month); plus benefits; Salary Grade: C1-57

Full Salary Range: $5,789.44 - $7,775.41 (per month)

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:

Employment Services

Foothill-De Anza Community College District

12345 El Monte Road

Los Altos Hills, California 94022

(650) 949-6217

Email: employment@fhda.edu

http://hr.fhda.edu/



To apply, visit: http://hr.fhda.edu/careers/

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