Director of General Education

Chicago, Illinois
Jun 23, 2017
Institution Type
Four-Year Institution

National Louis University has taken on a new approach to undergraduate education and has set the ambitious goal of becoming a local and national leader in closing the achievement gap in bachelor’s degree attainment. Through an innovative, affordable, rigorous, flexible, and supportive approach to undergraduate education, NLU seeks to help thousands of students – many of whom face significant barriers to completing college – get to and through college and move on to successful careers and fulfilling lives. This includes adult transfer undergraduate students as well as first-time freshmen students enrolled in NLU’s ground-breaking Harrison Professional Pathways Program (HP3) which is growing rapidly and demonstrating exemplary student retention rates.

The Director of General Education is a full-time position based in Chicago that will support General Education curriculum and program management on all campuses, and that will provide targeted support of HP3 instruction at the Chicago and Wheeling campuses. The Director of General Education will focus primarily on three critical responsibilities: (1) Oversee curriculum and implementation for all General Education coursework for NLU (including subject areas such as student success, written and oral communications, humanities, the arts, quantitative reasoning/mathematics, information literacy, technological/digital literacy, natural sciences, and other related fields); (2) Supervise approximately half (or approximately ten or more) of the full-time undergraduate faculty and additional adjunct instructors in the Harrison Professional Pathways Program (HP3), guiding and supporting them to maximize student success through data-driven planning and instructional support, under the oversight of the Director of HP3 and New Undergraduate Initiatives; and, (3) Manage dual credit initiatives with select strategic partner school districts. HP3 is rapidly scaling and requires this Director’s support to ensure the program continues with strong implementation as it scales. In addition, NLU has established a robust signature experience for all undergraduate students – adult transfer and HP3 – and this Director will ensure General Education curriculum and instruction builds a strong foundation for all undergraduates’ success.


You are: Driven to Succeed.
You are energetic and passionate about a diverse student body that includes many first-generation students. To be successful leading teachers in this program, you must be committed to excellence in teaching and learning in Higher Education. The position requires you to be agile, creative and engaging while offering a new curriculum and an unparalleled experience to undergraduate students. Enthusiastic candidates have the belief that all students can be successful students.

Your attention to detail allows you to manage complicated processes like compliance, while still focusing on student growth and finding the right talent to work with our Undergraduate students. As an active manager of instructional teams, you believe in a supportive environment and a student-driven culture. In order to make sure everyone is supported, you also are someone who likes schedules, planning and information sharing. Your time management, project management, and organizational skills allow Instructors to focus on instruction!

You will: Promote and Model Best-in-Class Teaching and Learning.
You believe that your work has demonstrated your respect for education and the power that it holds. As the Director of General Education, you will work with teachers and oversee curriculum development over multiple subject areas. This requires moxie because each subject area has its own personality! You have been a teacher before and a leader of teachers. So, you will make sure that each of the HP3 classrooms is active, utilizing blended learning and technology with data to drive instruction. Daily, you will collaborate with a dedicated team of Coaches and Instructors, Content Experts and Data Analysts to determine how to personalize the learning experience for all Pathways students. As a leader of teachers, you will be an instructional coach, a mentor, a leader, a learner and most importantly, someone that your team can count on. Through your work, you will encourage new ways for Instructors to build a growth mindset, increase non-cognitive skill development and nurture academic confidence.

You are ready to: Make an Impact.
Each and every day, this program changes lives. You want to be a part of that meaningful innovation. You are someone that will always look for creative ways for students to earn success. We know this work is challenging, but we are in it together. You will serve in a leadership role, so your approach to this work will cascade down to your team. You will work with Undergraduate faculty across the Institution and you will be skilled at creating and maintaining open communication. One of the most satisfying challenges you will tackle is helping the program grow while keeping the secret sauce of our model intact. Because this position requires management of Dual-Credit, this role will also be forward-facing for interaction with districts in the Chicagoland area to coordinate course load and equivalents. This position requires management of General Education which is a platform for success in all majors.

Candidates should have experience in teaching and leading educators. Prior program management or content leadership is preferred. This is a full-time, 12-month administrative position based at the Chicago campus.

Student-Focused: Make decisions based on what is best for students with the belief that when all students have access to resources and support, they are empowered to achieve success.
Expect Excellence: Hold high expectations for our students and for the adults who serve them, and hold ourselves accountable for achieving excellence.
Personalized Support: Take a holistic approach to providing individualized support that encourages students to realize their full potential in college and beyond.
Data-Driven, Collaborative Environment: Work together as a unified team, utilizing real-time data and technology to adapt to student needs.
Continuous Improvement and Innovation: Remain agile and open to changes and new ideas-incorporating data as well as student, faculty and administration voice-to ensure that we are continuously learning, improving, and innovating in all aspects of the student experience.

University-Wide General Education Course Management
● Oversee all undergraduate NLU General Education course development, revisions, and maintenance, with support of subject area content leads and through collaboration with the Learning and Information Technology Services (LITS) Instructional Design team; Coordinate with NLU Director of Assessment on compliance.
● Schedule General Education courses for adult transfer students, assign faculty to courses, monitor course implementation and data.
● Regularly create and maintain a hiring network, create a pool of hiring options, review candidates, perform initial interviews, and make recommendations for hire to Director of HP3 and New Undergraduate Initiatives.

Harrison Professional Pathways Program (HP3) Instructional Leadership
● Support Director of HP3 and New Undergraduate Initiatives in all aspects of HP3 program implementation, faculty interviewing, coordinating faculty assignments, conducting classroom observations, creating and conducting professional development, coaching faculty, and evaluating faculty.
● Supervise multiple HP3 faculty instructional teams (including approximately 10 or more full-time faculty plus several adjunct instructors), ensuring effective day-to-day classroom instruction and weekly team review of student data to inform instructional and student support planning; Collaborate with Student Success Coaches, Academic Support Specialists, and senior leadership to ensure alignment in all activities.
● Ensure timely resolution of student issues and concerns, approval and processing of related student admissions and academic progress issues (such as transfer credit evaluations).
● Create, attend and actively participate in training opportunities provided to build a stronger instructional and leadership model.
● Identify gaps between student needs and existing resources and services; generate creative resolutions to improve the program.

Dual Credit Initiative Management
● Oversee all aspects of dual credit partnerships with select strategic partner school districts, including course selection, curriculum and assessment review and monitoring, teacher credential review and monitoring, enrollment and performance data collection, and collaboration across NLU departments to ensure both State and Regional compliance and to ensure comprehensive support is provided to students and partner districts.
● Evaluate opportunities for growth in dual credit partnerships.


● Deep passion for ensuring the success of diverse learners.
● Track record of effective teaching.
● Strong project management abilities, capable of taking large initiatives, breaking them down into manageable tasks, and ensuring execution of tasks on-time and at high-quality.
● Skilled in team leadership including driving staff motivation, development, and outcomes-orientation, and experienced in working with upper level management.
● Team player comfortable working with a variety of people and capable of leading a group towards a common goal, including cross-functional efforts in which one may not have direct authority.
● Strong oral and written communication skills; capable of effectively and professionally communicating with a variety of audiences including students, faculty, and advisors.
● Flexible and comfortable working on a variety of assignments at a given time; able to balance competing priorities and deadlines in a fast-paced, start-up environment. Agile and comfortable with ambiguity.
● Technology proficient, including experience using a learning management system.

Experience and/or Education
● Graduate’s degree in General Education disciplines or Graduate Degree in Educational Leadership. PhD credentials preferred.
● 10+ years professional experience, including experience teaching, and preferably also in an administrative role.
● Experience with digital tools for teaching, teaching in either online or blended/hybrid formats, and teaching to students of diverse backgrounds and abilities strongly preferred.
● Experience in curriculum development for different modalities of delivery (traditional, hybrid/blended, and online), and collaboration with other departments and programs in curriculum design strongly preferred.

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