Program Coordinator for the Office of Student Leadership and Community Engagement (OSLCE)

Boston, Massachusetts
Jun 22, 2017
Administrative Jobs
Student Affairs
Institution Type
Four-Year Institution

The Program Coordinator for the Office of Student Leadership and Community Engagement (OSLCE) will provide program coordination for the office's signature student leadership and community programs, primarily the Beacon Voyages for Service (BVS) program, an alternate breaks program.  The incumbent will provide supervision and advisement to the student leaders and volunteers who support these programs; and will ensure successful implementation of such programs,  which necessitate high-level programming skills, including but not limited to recruitment, selection, and training of students; management of program logistics, budget, and risk; marketing and promotions; and evaluation and assessment.

The Program Coordinator will provide general support to the Office as a member of OSLCE's team, in working to fulfill OSLCE's overarching mission, vision, and values, which include attending or facilitating meetings, events, trainings, and retreats on behalf of OSLCE and the Division of Student Affairs (DSA). The Program Coordinator will represent OSLCE as needed at university-wide events such as Open Houses, Welcome Days, Orientation, and Commencement, among others; may also be called upon to on campus committees as needed, or as relevant to their work with specific programs; and will serve as a liaison between OSLCE and its campus and community partners, where collaborations exist or may be established. 

Duties include, but are not limited to:

  • Assist in the development and coordination of the Office of Student Leadership and Community Engagement (OSLCE) signature student leadership and community programs and initiatives that fulfill OSLCE's mission, vision and values; assist with the creation of the overall OSLCE calendar of events for the year, as well as with the overall marketing and assessment efforts of OSLCE; assist with the overall recruitment, selection, training and supervision of student leaders in OSLCE who support assigned programs; provide advisement to student leaders of assigned programs and identify new opportunities to engage student leadership in staff-led programs;
  • Alongside the Assistant Director of Community Engagement, coordinate the Beacon Voyages for Service (BVS) program, an alternative breaks program; assist with the oversight of the program budget and process required paperwork, including setting trip budgets, tracking student payments and fundraisers, payments to vendors, financial sponsorships, etc.;  lead the evaluation and assessment efforts to continually enhance the program;
  • Assist with the recruitment, selection and training of student leaders and participants in the BVS program; supervise student program coordinators and advise student trip leaders, including facilitating group and one-on-one meetings, training, retreats, etc.; reserve space and order supplies for all program meetings and events;
  • Establish the BVS program calendar, based upon student interest, community need and available resources; and assist with marketing the program to ensure participation of diverse students, faculty and staff; 
  • Coordinate the recruitment, selection and training of faculty and staff trip advisors and serve as the primary liaison to faculty and staff trip advisors;
  • Vet all service immersion trips, both domestic and international, including trip locations and community organizations, in collaboration with the Office of Global Programs and the Office of Risk Management; assist with service coordination for all service immersion trips, including outreach to community partners, payment of volunteer fees and setting an itinerary; coordinate travel logistics for all service immersion trips, including air and ground transportation, lodging, meals, group activities, etc.;
  • Develop and maintain long-term partnerships with community organizations; establish partnerships with campus departments in connection with specific trips; attend and/or facilitate major BVS events, such as orientation and pre-departure;
  • Coordinate other signature student leadership and community engagement programs and initiatives, including management of program logistics, budget and risk, as well as marketing/promotions and evaluation and assessment, as needed;
  • Facilitate reserving space, printing materials, and purchasing food and supplies for assigned programs;
  • Meet regularly with students to ensure effective program planning and implementation and to support student learning and development; advise students on institutional policies and procedures, as needed;  mediate conflicts between individuals and groups, as needed;
  • Meet regularly with OSLCE team to ensure cross-collaborative and mission-driven programming; communicate regularly with campus and community partners to maintain relationships;
  • Participate in and/or attend meetings and events for assigned programs, both on and off campus, as well as campus committee work as needed, or as may be relevant to assigned programs; attend or facilitate meetings, events, trainings and retreats on behalf of OSLCE;
  • Represent OSLCE at university-wide events such as Open Houses, Welcome Days, Orientation, and Commencement and others, as needed;
  • Serve as a liaison between OSLCE and its campus and community partners, where collaborations exist or may be established to support its programs
  • Perform other duties as assigned.  


Bachelor's Degree, Master's Degree in higher education administration, college student personnel or a closely related field preferred, and a minimum of one-three years of experience working with co-curricular programming, student leadership development, community engagement, experiential learning, or a closely related field, preferably in a higher education setting, is required. Experience working with alternative breaks, or domestic/international service trips, or any service immersion program is highly preferred. The incumbent may be required to work occasional evening and weekend hours, as well as maintain a flexible schedule, as necessary. 

  • Proficiency with Microsoft Office and familiarity with other standard computing programs;
  • Proficiency in web-based social media and surveying platforms;
  • Knowledge of and ability to work with community partnerships;
  • Knowledge of and ability to apply student development theories;
  • Familiarity with basic website editing programs;
  • Ability to advise individual students and student groups;
  • Ability to build and maintain a positive rapport with students, faculty and staff across the university;
  • Ability to maintain existing programs and advance new initiatives that are informed by national trends in co-curricular programming;
  • Ability to establish and maintain professional working relationships with colleagues and be thoughtful of multicultural environment;
  • Ability to develop, implement, and assess programs;
  • Ability to work independently, as well as in a team setting;
  • Ability to be flexible and to shift priorities as needed;
  • Ability to manage multiple concurrent priorities at one time;
  • Ability to manage multi-phase projects from inception to completion;
  • Ability to think critically and to solve complex problems effectively and expediently;
  • Ability to work under pressure in a fast-based, deadline-driven environment;
  • Ability to work collaboratively with other central administrative units of the university;
  • Ability to act with discretion and judgement as well as to maintain confidentiality;
  • Strong oral and written communication skills;
  • Strong analytical and problem-solving skills;
  • Strong intra- and inter-personal skills;
  • Strong organizational skills and attention to detail;
  • Strong time management and task prioritization skills;
  • Strong commitment to customer service, student empowerment and urban higher education.

Additional Information:

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions.  As a condition of employment, the University will conduct appropriate background check reviews.  For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews:

Application Instructions:

Please apply online with your resume, cover letter, and list of three professional work references.

  • Professional Union.
  • Full time. Benefited.
  • Unrestricted funding.
  • Grade 30 (see link below for salary chart).

Only Internal Professional Bargaining candidates will be considered during the first 7 business days of the posting.  All other candidates will be considered after that period. 

Closing date for applications: July 20, 2017.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information. In addition to federal law requirements, the University of Massachusetts Boston complies with applicable state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.

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