Sr. Systems Administrator

About The Unit: The Center for Research Informatics (CRI) is an organization within the Biological Sciences Division (BSD) that provides informatics resources and services to BSD faculty. Four main services comprise the CRI's operations: applications development, bioinformatics, IT infrastructure, and a clinical research data warehouse. Through these service lines, the CRI enables research of the highest scientific merit and advances the state of the art of clinical and translational informatics. The CRI recruits exceptional candidates looking to leverage state-of-the-art technologies to deliver innovative and exciting solutions biomedical researchers. The Biological Sciences Division (BSD) is the largest operating unit of the University of Chicago. It includes the Pritzker School of Medicine, twenty-three academic departments, twelve interdisciplinary degree-granting committees, and more than a dozen research centers and institutes. Our mission is to discover and create new knowledge of living systems, to preserve and communicate knowledge through education, and to nurture and sustain a community of scholars. These scholars pursue this mission through research, the education of basic scientists, physicians, and others interested in living things, and through enlightened and compassionate care of patients in a humane, academic environment. We have a long and rich history of discovery. Our academic departments have each developed and sustained outstanding programs of research and training in a broad range of programs. These are further enhanced by interdisciplinary committees, centers, and institutes. Unique among our peers, our Pritzker School of Medicine and basic biological science programs are housed in one division, allowing for strong collaborations between basic science and clinical research. Faculty, staff and students interact across programs and disciplines, creating collaborative and innovative approaches to the study of complex problems.

Unit Job Summary: Takes part in planning, design, and day-to-day maintenance for operating systems and both virtual and physical infrastructures in a highly secure environment. Works closely with customers to provision infrastructure, primarily virtual servers, based on their needs or specifications and existing security and operational policies. Assists in developing new services to provide to our end users. Participates in architecting and reviewing security improvements to the environment as well as systems automation and programming to increase efficiency of the team and improve end-user experience. 20% - Work on configuration management and automate processes for Windows Server and Microsoft SQL and improve existing processes. 20% - Participate in provisioning, installation/configuration, operation, and maintenance of virtual machines, virtual infrastructure, systems hardware, software, and related network infrastructure. Develop standard operating procedures to ensure secure, efficient, stable, and reliable operations. 20% - Work with end-users, institutional peers, leadership, and operations staff to ensure that project expectations are met in a timely fashion and within budget. 15% - Plan and implement new services and solutions. 15% - Troubleshoot complex issues. 5% - Ensure compliance with organizational policies. 5% - Other duties as assigned. Please provide a link to public, personal Github or similar repository for the Other - Preferred Documents.

Unit Education: Bachelor's degree in computer science or a related field OR relevant certifications from Microsoft required. Any relevant certifications such as certifications obtained from Red Hat, Microsoft, VMware, SANS, or ISC2 preferred.

Unit Experience: A minimum of five years of Windows Server systems administration experience required. Experience managing networked servers and workstations with knowledge of TCP/IP network services, system utilities, hardware installation, and OS installation required. Experience with management and configuration of VMware Vsphere required. Practical experience with managing systems in an Active Directory environment required. Experience with Powershell scripting required. Experience with automation of systems administration tasks required. Practical experience with Linux required. Microsoft IIS and SQL experience preferred. Experience with configuration management systems such as SCCM or SaltStack, Puppet, Chef, etc. preferred. Practical experience working in HIPAA environments (alt. PCI, SOX, etc.) preferred. Practical experience in an IT security and/or compliance role preferred. Experience with Python, Ruby, Bash, C, or Java preferred. Experience with management and configuration of VMware SRM preferred. Practical experience and familiarity with system administration issues in supporting other relational database servers (e.g. MySQL, PostgreSQL, Oracle) preferred. Experience with configuration and management of highly available systems preferred. Experience in providing systems and software support to software developers and scientists (technical users) preferred. Practical experience with SAN, NAS, and backup technologies preferred. Experience in research computing such as High Performance Computing (HPC) or Parallel Filesystems (e.g. Lustre, GPFS, GlusterFS) preferred.

Unit Job Function Competencies: Knowledge of backup technology, monitoring, and automated systems management technologies required. Knowledge of system administration issues in a large and complex client/server environment required. Familiarity with integration and management issues in a heterogeneous computing environments required. Technical knowledge of current software protocols and Internet standards required. Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems required. Ability to learn new procedures, techniques, and approaches quickly required. Integrity and credibility to work with sensitive and confidential data required. Knowledge of the center's primary business function preferred. Knowledge of Identity and Access Management technologies and design in complex environments (e.g. AD, LDAP, Kerberos) preferred. Understanding of intruder techniques and software exploitation methods preferred. Understanding of NIST 800-53 Cybersecurity Framework preferred.

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