Student Services Professional II
Note: This is a full-time (40 hours per week), probationary, exempt position
Student Involvement cultivates community and fosters engagement to promote co-curricular learning through:
- Support/Teamwork-We demonstrate our ethic of care for each other, for students and for our colleagues by providing honest, dependable, and timely counsel, assistance, guidance and feedback by sharing our resources and our time and by being flexible and open to new ideas.
- Service-We demonstrate exemplary student centered service by always communicating with warmth and respect, and by considering the needs of all our stakeholders in the planning, design and delivery of information, processes, services, facilities and resources. We demonstrate service by designing efficient, accessible, user friendly and coherent processes, services and resources.
- Growth/Learning-We demonstrate our commitment to growth and learning as our primary goal by intentionally and consistently framing our interactions, transactions, programs, facilities operations and resources as educational opportunities.
- Leadership- We demonstrate our leadership by actively engaging in the process of inspiring shared vision. We demonstrate our leadership by collaborating, participating in, supporting and challenging the processes that move ideas into action. We demonstrate our leadership by including, empowering, and encouraging each other, our colleagues and students in our work.
- Inclusion-We demonstrate inclusion by consciously planning, designing, delivering programs, services, resources, policies, procedures and facilities that are open, accessible to and appreciative of differences in background, ability, interest, and identity. We communicate respect and inclusion in our communications.
Under the general direction of the Senior Program Manager, this position coordinates programming for and supports the leadership development of social Greek letter organizations and their governing councils. The position provides complex Student Services professional work assisting in providing leadership, advisement, and guidance for the University's diverse and dynamic fraternity and sorority community. This position is a member of the Center for Leadership staff and supports the general leadership programs and experiences of the Center. The position supervises the Graduate Assistant for Greek Life.
- Serve as a team member in the delivery and support of Center for Leadership programming including but not limited to Student Leader Summit, Emerging Leaders Retreat, Co-Curricular Leadership Certificate, Leadership On Demand, and the Graduate Student Leadership Institute
- Assist with the creation of leadership development programs that support underrepresented populations
- Collaborate with the Cross Cultural and Gender Center to develop and support leadership initiatives
- Develop specific Greek Life leadership development programs, events and activities for fraternity and sorority members
- Develop new and enhance existing Greek Life leadership development activities and programs, including but not limited to Officer Transition, President's Circle, President's Retreat, Greek Life Emerging Leaders Retreat
- Work with Greek Life student leaders to develop new traditions and programs for the Greek Life community
- Assist in the improvement and development of multiple comprehensive leadership programs for students at all levels
- Develop risk management programs that focus on event management, sexual assault prevention, alcohol and drug education
- Advise, provide basic counseling, and work with social Greek letter organizations in the areas of chapter management, peer accountability systems, risk management programming, educational programming, leadership development, and new member education.
- Conduct and facilitate programs, workshops, and trainings for Greek Life student leaders in both large and small audiences; assist in the assessment of those programs
- Assist with the recruitment and/or intake process for all governing councils. Coordinate scheduling of those events.
- Develop a marketing campaign and materials for Greek Life
- Manage all Greek Life social media accounts
- Provide leadership for governing councils
- Advise students and Greek letter organizations on campus policies and procedures that pertain to student organizations
- Serve as a resource for the Office of Student Conduct for organizational conduct allegations, investigations, and sanctioning
- Collect and maintain information to assist in producing administrative reports including membership rosters, academic performance reports, membership totals, contact lists, and demographics reports
- Demonstrate professionalism, initiative, resourcefulness, and sound judgment in advising students and Greek letter organizations
Knowledge, Skills &amp; Abilities:
- General knowledge of the principles, practices and trends of the Student Services field
- General knowledge of the policies, procedures and practices of a student involvement and engagement, or college advising center
- General knowledge of individual counseling techniques
- General knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of California State University, Fresno
- Working knowledge of student services programs outside the program to which immediately assigned
- Analyze complex situations accurately and adopt effective courses of action
- Advise students individually and in groups on complex student related matters
- Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature
- Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action
- Carry out a variety of professionally complex assignments without detailed instructions
- Establish and maintain cooperative working relationships with a variety of individuals
Education and Experience:
- Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field
- Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis
- Equivalent of two years of professional experience in one of the student services program areas or in a related field
- A master's degree in a job-related field may be substituted for one year of the professional experience
- One year of experience in advising or counseling students in the practices, procedures, and administration of social Greek letter organizations and leadership development programming or related experience
- Knowledge of social Greek letter organizations and the developmental needs of the student participants and leaders
- Knowledge of college student development theory, theories and models of leadership development, and community building techniques
- Master's degree in higher education student affairs, college counseling, or related field strongly preferred
- Membership in a social Greek letter organization strongly preferred
- Experience working with Campus Labs Engage, CampusDirector, and PeopleSoft
July 21, 2017
Complete the required fields on the online application, a resume, and three professional references, including telephone numbers, are required. A cover letter that addresses your qualifications for the position is also required. Full consideration will not be given to applicants who fail to complete all application requirements.
Pursuant to Executive Order 1088, reasonable accommodation is to be provided upon request from an employee or applicant with disabilities, unless doing so would impose an undue hardship on the campus. What constitutes a reasonable accommodation is to be determined by the campus on a case-by-case basis after it has received the individual's request for accommodation and engaged in an interactive process. Employees or applicants requiring reasonable accommodation should contact Human Resources directly at (559) 278-2032.
How To Apply:
To apply for this or any open position at Fresno State visit our online employment site at: http://jobs.csufresno.edu/
Pursuant to the requirements of the Immigration Reform and Control Act of 1986, any offer of employment is contingent upon verification of individual's eligibility to be employed in the United States.
California State University, Fresno, in conjunction with the CSU policy, requires that the successful candidate complete a full background check (including a criminal records check) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.
California State University, Fresno annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings or property owned or controlled by Fresno State, and on public property within, or immediately adjacent to or accessible from the campus. The report also includes institutional policies concerning campus security, alcohol/drug use, crime prevention, reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Campus Police Department or by accessing the following web site: http://www.fresnostate.edu/adminserv/police/clery/index.html
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. You can obtain a copy of this Executive order by accessing the following web site: http://www.calstate.edu/eo/EO-1083.html
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Other Applicant Information:
Applicants will receive confirmation of receipt of their application materials via automatic email reply. In addition, qualified applicants will receive email notification at the conclusion of the recruitment process.
It is the policy of the California State University to fill vacant positions represented by the California State University Employees' Union (CSUEU) with qualified applicants currently employed on the campus. Other applicants may be selected when it is necessary to meet the best interests of the campus by obtaining specialized skills and abilities not available from campus applicants.
Equal Employment Opportunity:
California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity, per HR 2004-12), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Retaliation against individuals for complaining about these proscribed conduct, opposing such conduct, or participating in an investigation or proceeding involving such conduct is prohibited by both executive orders.
Further, California State University, Fresno's statement of commitment to equal employment opportunity principles is also found in the various collective bargaining agreements.
California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to offer high-quality educational opportunities to qualified students at the bachelor's and master's levels, and in certain applied disciplines, at the doctoral level. The current student enrollment is approximately 24,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and world. California State University, Fresno promotes student learning and community engagement through faculty scholarship and service learning opportunities in collaboration with community organizations, educational institutions, industry, business and government. The University was one of the first U.S. Colleges and Universities to be selected by The Carnegie Foundation for the Advancement of Teaching for its Community Engagement Classification.
Metropolitan Fresno, with a multi-ethnic population of over 600,000, is located in the heart of the San Joaquin Valley on the western edge of the Sierra Nevada Mountain Range. The campus is within driving distance of San Francisco, Los Angeles, Yosemite, Kings Canyon and Sequoia National Parks, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.