Accommodations Coordinator for ESS Disability Resources

Cleveland, Ohio
Jun 21, 2017
Administrative Jobs
Academic Affairs, Student Affairs
Institution Type
Four-Year Institution

Title: Accommodations Coordinator for ESS Disability Resources

Department: Educational Services for Students (ESS)

Job ID: 6194


The Accommodations Coordinator is responsible for ensuring that students who disclose disabilities are afforded all of the legal rights and protections as mandated in the Americans with Disabilities Act, as amended, and Section 504 of the Rehabilitation Act of 1973. The accommodations coordinator will manage a caseload of approximately 25 percent of undergraduate and graduate students registered with the office. The accommodations coordinator will complete intake, evaluation, and determination of accommodation for students disclosing to the office. The accommodations coordinator will also supervise the Peer Note Taking program, including identifying, hiring, training, and monitoring peer note-takers. The accommodations coordinator will identify best practices for working with students with disabilities and present to the campus community programs related to disability issues. The Accommodations Coordinator will also assist the associate director for ESS Disability Resources in identifying outside funding sources, including grant opportunities related to disability resources.



  1. Complete initial eligibility (intake) interviews with new and prospective students. Review all documentation received from student. Determine professional qualifications of assessor, disability type, impact of disability on major life activities, determine which if any reasonable accommodations may apply, author an individual accommodation memo, make any necessary arrangements with other departments, and instruct student on how to access any reasonable accommodation(s). (25%)
  2. Supervise and maintain peer note taking process including, fulfilling peer note-taking accommodation requests, recruiting peer note-takers, training peer note-takers, distribution of notes to approved students with accommodations, and tracking of the peer note taking budget. (15%)
  3. Oversee the development and dissemination of best practices in relation to accommodations in undergraduate, graduate, and professional programs, including research regarding relevant case law and current trends within the field of disability resources.  (10%)
  4. Coach students during regular check-in appointments to manage their academic work while establishing and practicing a healthy lifestyle that supports management of their particular disability. Identify problem areas and behaviors and work with students to develop more effective practices and habits. Refer students to CWRU and non-CWRU support offices and/or organizations as needed to support student success.  (15%)
  5. Create, oversee, and chair the campus E-Accessibility committee. (10%)




  1. Assist the Associate Director for ESS Disability Resources in acquiring outside funding sources by identifying relevant grant opportunities through research and listserv activity.  (5%)
  2. Collect data related and compose reports related to ESS Disability Resources programs and services, as well as for students with disabilities at CWRU. (3%)
  3. Develop content, update and edit the Disability Resources page on the student affairs website. (5%)
  4. Advise faculty and staff regarding best practices and CWRU policy on students with disabilities and the practical application of the policy in courses, in programs, and delivering services on campus. (5%)
  5. Oversee the proctoring of accommodated testing and conversion and acquisition of alternative texts in June and July and other high testing times such as midterms and finals. (5%)
  6. Perform other duties as assigned, including working collaboratively with the ESS staff on programs, projects, and individual student consultations. (2%)




Department: Continuous contact with the ESS Associate Director for Disability Resources regarding consultation, provide and receive information, report difficulties or complaints, analysis of policies and legal requirements. Frequent contact with the Accommodation Coordinator to discuss student accommodations, including assistive technology. Regular contact with the ESS Assistant Director of Academic Resources to collaborate on projects, share information on some students. Continuous Contact with Assistant Director of Disability Resources to collaborate on programs, share information on students. Regular contact with the ESS Director to collaborate on programs, share information on some students. Regular contact with University Testing Center manager in relation to testing accommodations for students registered with Disability Resources.

University: Regular contact with faculty to provide policy information, advise on student issues, present programs. Regular contact with the Student Affairs IT group staff to request software uploads/ downloads, provide information on upgrades and new purchase requirements, request and expedite work orders to keep assistive technology in working order. Moderate contact with the Office of Inclusion, Diversity and Equal Opportunity staff to provide and receive information regarding legal requirements, collaborate on services/programs, review campus policies, implement findings of resolved student complaints. Moderate contact with the Deputy Counsel to review legal requirements and applications for students; consult on specific cases and policy development. Regular contact with the University Health and Counseling Services staff to receive and share information regarding students and assessment outcomes. Occasional contact with the MSASS Assistant Director for Students to provide and receive student information, represent Disability Resources at orientation programs. Occasional contact with the Law School, Associate Dean of Students to provide and receive student information including any accommodations for law school students. Occasional contact with the Undergraduate Studies and Graduate Studies staff to provide and receive student information, resolve student complaints. Regular contact with the Associate Director of University Housing to share information regarding student’s approved accommodations. Occasional contact with Dining Services and Bon Appetit to coordinate accommodations for students with nutritional based disabilities.  Occasional contact with the Access Services staff to provide information on students’ approved for parking accommodations. Occasional contact with the Protective Services dispatcher staff to provide information on students’ approved responsive transportation accommodations.

External: Frequent contact with physicians and other healthcare professionals to receive and clarify documentation regarding students’ with disabilities. Infrequent contact with assistive technology vendors/experts to exchange information on products, procedures, and methods for document conversion. Regular contact with the Association on Higher Education and Disability to participate on listserve, conferences, webinars, and training programs to obtain current legal information and practical applications for providing services.

Students: Continuous contact with undergraduate, graduate, and professional students and prospective students via individual meetings, group programs to share information on policies, eligibility, determinations of services/accommodations, advise on disability issues, teach self-advocacy skills


Student paraprofessionals – Peer Note-Takers


Experience: 3 to 5 years of experience working with students with disabilities in an educational setting. Higher education setting preferred.

Education: Master’s degree in counseling, education, rehabilitation, psychology, or other related field.


  1. Working knowledge of the Americans with Disabilities Act, as amended and Section 504 of the Rehabilitation Act of 1973.
  2. Working knowledge of FERPA laws.
  3. Ability to interpret medical and psychological evaluations of disabilities.
  4. Working knowledge of disabilities and appropriate postsecondary accommodations.
  5. Strong written and oral communication skills.
  6. Excellent interpersonal skills.
  7. Prefer experience with grant writing and acquisition.
  8. Prefer understanding of Universal Design Principles.
  9. Prefer working knowledge of document conversion and other assistive technology tools.
  10. Prefer computer literacy is expected as well as, experience with assistive technology.


Typical office setting. Flexibility to be available on evenings and weekends to meet program and position objectives.


In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.


 Apply to Job ID #6194