Payment Systems Business Analyst

About The Unit: Responsible for the daily operation of the University's non-purchase order payment system and associated process, including ongoing maintenance; system configuration, form creation; and database development, modification, and maintenance using a variety of office-software applications. Responsible for preparation of key Procurement Services reports including standard and custom spend management report and the comprehensive department Performance Scorecard.

Unit Job Summary: - Manages the University's non-purchase order payment application (ePayment) for users and provides system problem resolution support. Ensures that application data is accurate and up-to-date within and between environments (test and production). - Manages all functional aspects of the application including appropriate provisioning of access, determination of the configuration of process rules, customization of settings within departmental roles. - Manages University ePayment messages, communications, website, and support information. Answers majority of Level II (business-critical) and significant portion of Level III (IT-critical) questions pertaining to the University ePayment application. - Communicates program changes and enhancements to various payment and purchasing applications to different groups within the University community through a customized communication tool. Communicates changes to various user groups, based 0n their utilization of the system. - Identifies process improvements in the systems supported. Requests enhancements from external suppliers and internal University IT support to improve the performance of applications. - Conducts classroom-training sessions for variety of Financial Services systems. - Creates custom and standard reports from internal and external sources. Reports will focus on spend management, comparing business unit spend to industry best practices and compliance with University preferred supplier relationships, Procurement Services Performance Scorecard, and Diversity/UChicago Local spend. - Maintain a variety of policies, internal controls, and procedures associated with payment systems of the University. - Interface with colleagues in Shared Services and Procurement Category Teams to ensure development and maintenance of effective and efficient processes and procedures for payments.

Unit Education: Bachelor's degree required, preferably in accounting or business administration.

Unit Experience: A minimum of three years of experience in a large complex organization dealing with the purchasing and payment process required. A minimum of three years of experience in data reporting and analysis required Experience in a customer service environment required. Experience with interfaces between purchasing, accounts payable, and other financial systems preferred. Knowledge of database design, implementation, and maintenance (especially in FileMaker, Access, and cloud databases) preferred

Unit Job Function Competencies: Knowledge and understanding of fundamental purchasing and payment concepts. Ability to communicate effectively and professionally (emphasis on email resolutions). Excellent verbal and written communication skills. Strong analytical skills, problem solving, and organizational skills. Ability to participate as a team player and positively influence group activity. Project management and proven problem solving and analytical skills. Ability to enforce policies/procedures and continuously focus on process improvements. Proficiency in all Microsoft Office applications with advanced Excel and Access skills. Self-starter with ability to work independently with minimal direction. Strong communication and project management skills, with the ability to present to Senior Management. Strong technical writing skills with demonstration of past experience with development of business requirements documentation.

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