Coordinator for Housing Administration
Job Summary: The Office of Residence Life plays a vital role in the success of Roosevelt University and its students by providing quality facilities, services, and programs that contribute to the mission of the university. Our comprehensive student-centered residential program houses over 700 students. We offer our students an array of housing options to enhance their learning experience, including Living-Learning Communities. The Coordinator of Housing Administration (CHA) is responsible for managing housing operations for residential students living in both the Wabash Residence Hall and University Center. This includes, but is not limited to, opening and closing procedures, coordinating health and safety inspections, management of room assignments and billing, as well as the returner room reservation process. The CHA serves in the on-call rotation for Wabash Residence Hall. This position processes purchase requests, submits payment to internal and external vendors, and assists in maintaining budget records for the Office of Residence Life. The CHA will directly supervise a Senior RA for Operations. This is a full-time, exempt, live-in 12-month appointment. Compensation for this position includes on-site housing provided in Wabash Residence Hall at 425 S. Wabash Avenue and a meal plan. A significant other, partner or spouse may reside with the Coordinator of Housing Administration in accordance with university guidelines. This position reports to the Assistant Dean of Students. Willingness to work irregular and flexible hours.
Minimum Qualifications: Please refer to knowledge, skills, and abilities required.
Job Type: Full-Time
Knowledge, Skills and Abilities Required: Masters degree in college student personnel or a related field. A minimum of 1 year of Residence Life experience. Knowledge of housing application, assignment and cancellation processes. Knowledge of StarRez or other similar housing database software programs. Experience working with and addressing the needs of a diverse community varied in its ethnic composition, sexual orientation and abilities. Demonstrated commitment to student development, persistence and success. Knowledge of quality customer service practices and specifically how to successfully address student and parent concerns. Demonstrated ability to manage multiple complex projects through effective time management skills. Ability to effectively prioritize, plan and organize work. Excellent communication (written and verbal), interpersonal skills and attention to detail. Demonstrated understanding of the educational environment at a diverse, private, urban institution with a high percentage of non-traditional and commuter students. Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships. Ability to demonstrate a commitment to service excellence by embodying Roosevelt's core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors. Willingness to work irregular and flexible hours A positive and professional demeanor is expected. Demonstrated proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
Preferred Qualifications: Post- masters professional residence life experience Current membership and/or active involvement in related professional organizations (i.e. ACPA, NASPA, or ACUHO-I). Experience supervising residence hall or other staff in college or university residence halls. Advanced knowledge of housing application, assignment and cancellation processes. Familiarity with Banner and/or StarRez management system.
Roosevelt University is an Equal Opportunity Employer and welcomes women, LGBTQ, disabled, veterans, international and minority-classified individuals as applicants for all positions.