Receptionist - Mineola Clinic

Mineola, NY
Jun 20, 2017
Institution Type
Four-Year Institution
Job Description

Receptionist - Mineola Clinic-1701700

Required Qualifications: (As Evidenced by an Attached Resume)

High School Diploma/GED. Two (2) years of full time clerical experience in an office setting. Working knowledge of Word and Excel.

Preferred Qualifications:

Additional two (2) years of clerical experience in an office setting. Previous medical office reception experience. Knowledge of Research Foundation of SUNY policies and procedures. Competence with medical terminology. Bilingual in Spanish/English.

Brief Description of Duties:

The incumbent must have knowledge of proper grammatical usage, punctuation and spelling. S/he must have strong organizational and interpersonal skills. S/he must be detail oriented and have a professional and friendly phone manner. S/he will perform the following:

  • Answer phones and take accurate messages.
  • Route calls to appropriate staff.
  • Make reminder calls to patients and schedule appointments for treatment.
  • Respond to patient inquiries and /or direct calls appropriately.
  • Greet and encounter patients.
  • Assist with patient flow, i.e., coordinate with nurses, social workers and doctors.
  • Prepare charts for courier pickup to Commack as necessary.
  • Log and organize incoming charts from other office locations.
  • Assist in scanning of initial patient paperwork into EMR system.
  • Assist with medical records request from patients and other medical providers.
  • Process intake paperwork.
  • Enter data into the WTC database.
  • Distribute mail properly.
  • Assist supervisor with correspondence, purchasing of supplies, mailings, etc. Backup to Commack site.
  • Other duties as assigned.

***Special Notes: This position is located in Mineola. Travel between the Mineola clinic and the Commack clinic may be required. Occasional Saturday's may be required.***FLSA Nonexempt position, eligible for the overtime provisions of the FLSA

Stony Brook University is 100% tobacco-free starting January 1, 2016. See our policy and learn more at

About Stony Brook:

Long Island’s premier academic medical center, Stony Brook Medicine represents Stony Brook University’s entire medical enterprise and integrates all of Stony Brook’s health-related initiatives: education, research and patient care. It encompasses Stony Brook University Hospital, Stony Brook Children’s Hospital, the six Health Sciences schools — Dental Medicine, Health Technology and Management, Pharmaceutical Sciences, Medicine, Nursing and Social Welfare — as well as the major centers and institutes, programs and more than 50 community-based healthcare settings throughout Suffolk County. With 603 beds, Stony Brook University Hospital serves as Suffolk County’s only tertiary care center and Regional Trauma Center. Stony Brook Children’s, with more than 160 pediatric specialists, offers the most advanced pediatric specialty care in the region.

Equal Opportunity Employer, females, minorities, disabled, veterans

If you need a disability related accommodation, please call the University Human Resource Services Department at (631) 632- 6161 or the University Hospital Human Resources Department at (631) 444-4700. In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (631) 632- 6350. It can also be viewed on line at the University Police website at

Official Job Title: Clerk II
Job Field: Clerical/Secretarial
Primary Location: US-NY-Mineola
Department/Hiring Area: Medicine - WTCHP-The Research Foundation for The State University of New York at Stony Brook
Schedule: Full-time Day Shift 8:00 a.m. - 4:00 p.m.Medicine - WTCHP-The Research Foundation for The State University of New York at Stony Brook
Posting Start Date: Jun 19, 2017
Posting End Date: Jul 3, 2017, 10:59:00 PM
Salary: $28,000 - $32,000 Commensurate with Experience
Salary Grade: N5


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