Systems and Procedures Analyst - Student Success

Jun 19, 2017
Institution Type
Community College

Systems and Procedures Analyst - Student Success

MiraCosta College

To view the full job posting and apply for this position, go to:

Discipline or Department: Admissions & Student Support

Position Type: Staff/Classified

Hourly Rate or Monthly Salary: Starting $5,547.50 per month

Working Hours: One regular, full-time, categorically-funded position, 40 hours per week, 12 months per year, on the Oceanside campus. The work schedule will be Monday through Friday, 8:00 AM - 5:00 PM. This is an "extended day" position, subject to possible fluctuations in daily working hours, and may be exempt from compensation for overtime in excess of 8 hours in one day. Hours worked in excess of 40 hours in a week period shall be compensated on an overtime basis. The person selected for this position will be subject to assignment to any district facility during any hours of operation.

Special Instructions to Applicants:
Apply and submit application materials through MiraCosta College's online application system at Once you are in the system, we strongly advise you to read the information on "How to Apply" and the FAQs (Frequently Asked Questions) before starting the application process.

In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application for classified employment on which you list all relevant experience.

2. Cover letter addressed to the "Screening and Interview Committee" specifically describing how you meet the minimum and desirable qualifications, representative duties, and knowledge and abilities as described in the job posting.

3. Current resume or curriculum vitae summarizing your educational background and experience.

4. Two letters of professional recommendation. Letters need not be confidential.

5. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated above. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

NOTE: Do not submit any additional documents as they will be removed.

NOTE: When you "APPLY FOR THIS POSTING," you will eventually be asked to answer the additional question(s) listed below. Your answers will appear toward the bottom of the application form.

- MiraCosta College is an Equal Opportunity Employer with a commitment to diversity. Describe your own commitment to diversity and how you will meet the minimum qualifications of "sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic background of community college students."

- Describe your experience with PeopleSoft.

- Describe your experience supporting student records, degree audit, or transfer credit systems.

- Describe your experience with reporting using SQL or PS Query.

- Describe your experience providing end-user support, training, and implementing technology solutions. The screening and interview committee will review application materials three to four weeks following the closing date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; and 4) fingerprint clearance.

Individuals with qualified disabilities who need accommodation with any aspect of the application and/or interview process should contact Human Resources at 760.795.6854 at least five days prior to the closing date.

Retired STRS members are not eligible for these positions.

Basic Function and Other Details:
Under the direction of the Dean, Admissions and Student Support, participate in the intensive analysis of functional requirements, analyze degree audit system and recommend the best method of set-up and use of the information system. Troubleshoot and monitor the audit system. Test, troubleshoot, and ensure data integrity of all vendor updates and patches to the system prior to release to the production system. Consult with other District staff on business process changes, research these changes for potential problems and develop and implement solutions. Consult with District staff in implementing integrated and non-integrated third party software applications. Identify the training needs of the District as they relate to the student information systems. Provide documentation on decisions, customizations, and installations to the degree audit system.

Representative Duties:
(E = essential job function)

1. Perform complex cross-departmental functional analysis including mapping, setup, system modeling, testing, and troubleshooting of degree audit system to recommend implementation practices. Perform complex functional analysis of third party computer applications, reporting functions, assessment, scanning, and other testing. Develop procedures and user manuals to maintain consistency of computer use throughout the District. (E)

2. Consult cross-divisionally to maximize functionality and the efficient use of the information system. Develop business process modifications and determine strategic solutions which may be technological, computer process-based, or staffing related to provide consistency and maintain compatibility of the student information system. Identify scope and impact of changes to existing business processes. Negotiate solutions, within system, personnel and resource parameters, when business processes create incompatibilities or business processes create more work in another department/division. Provide information to departments about unused and/or new functionality and instructions in applying new student information applications. (E)

3. In cooperation with Academic Information Services, test all student module patches, fixes, and updates in the test database to ensure proper functioning of the repaired system and proper integration with remaining student information systems. Also check system integrity and integration with the student administration systems prior to release to the production system. (E)

4. Analyze, test, and model the results of system setup to determine appropriate functionality, performance, data integrity, and third party software interface connections; augment and make recommendations for system changes/corrections as necessary. (E)

5. Develop documentation and provide training to other District staff responsible for end user training. (E)

6. Interact with vendors to determine if their computer products will function with our system and meet our needs. (E)

7. Perform related duties as assigned.

Type of Benefits:
A full benefit package which includes employer-paid medical, dental, and vision plans for employee and dependents; $100,000 employee life insurance; other optional coverages; and membership in the California Public Employees' Retirement System (CalPERS).

Minimum Qualifications:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

1. Education equivalent to an Associate's degree AND two years of related work experience.

NOTE: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:
1. Bachelor's degree in Business Administration, Management Information Systems, or a related field.

Licenses and Other Requirements:

Closing Date: 7-7-2017

First Screening Date:

Human Resources Contact Information: or 760.795.6854

About MiraCosta College
The MiraCosta Community College District is one of California's 112 public community colleges. The district includes the communities of Oceanside, Carlsbad, Encinitas, Cardiff, Olivenhain, Leucadia, Solana Beach, Rancho Santa Fe, Del Mar, and parts of Carmel Valley.

MiraCosta offers associate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities that strengthen the economic, cultural, social, and educational well-being of the communities it serves.

The district consists of three campus sites and a robust online education program. The Oceanside Campus, serving about 12,000 credit students, has been located since 1964 on a panoramic 121-acre hilltop site with views of the ocean and mountains. The San Elijo Campus is located in Cardiff, 17 miles south of Oceanside, on 48 acres below the bluffs overlooking the San Elijo Lagoon Reserve. The San Elijo Campus opened in September 1988, and now attracts about 3,000 credit students. The Community Learning Center in downtown Oceanside hosts about 4,000 students in the college's noncredit classes including English as a Second Language, the Adult High School Diploma Program, and other tuition-free, noncredit classes as well as some college credit classes.


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