Director of Admission and Orientation
Job Summary: The Director of Admission and Orientation has principal responsibility for undergraduate recruitment and admission, orientation and enrollment. This position reports to the Vice President for Enrollment Management
I. Recruitment, Admission and Enrollment Management
· Directs the enrollment process from the point of inquiry through orientation
· Conducts market and demographic research to determine the University’s market segment and helps promote academic programs within its market segment
· Designs and implements a recruitment plan that aligns with the University’s strategic enrollment goals for all incoming undergraduates. Assesses and updates the plan as needed to meet short-term and long-term objectives
· Develops admission standards, policies and procedures, which requires collaboration with University administrators and academic personnel
· Reviews applications for admission decisions and appeals
· Develops and implements a comprehensive minority student recruitment/admission program consistent with affirmative action guidelines.
· Plans and supervises recruitment, admission and orientation processes and operations, including marketing/target analysis; prospect-enrollment pipeline development; application review and follow-up; high school/community college outreach and off-campus recruitment events; campus visit programs; and developing web pages/sites, print materials, strategically designed email sequences, texting and social media tools
· Develops and implements, coordinates and oversees all new student orientation sessions, including first-year orientation, transfer orientation, and online modules.
· Develops and implements effective programming that improves retention, progression and graduation rates, in collaboration with all student service units, including but not limited to Academic Advising, Admissions, Bursar, Career Development Center, Commuter Student Services, Student Enrollment Center, parent/family engagement, Financial Aid, First Year Experience (FYE), Provost, Registrar, Residence Life and Housing, and Student Affairs
III. Staff Development
· Supervises and trains admission and orientation employees
· Ensures that employees have up-to-date knowledge of University programs and policies that affect admission requirements
· Evaluates employees’ performance and creates and monitors professional development plans
IV. Data-Driven Decision-Making
· Assesses best practices and rapidly changing technology that will enable the achievement of the University’s enrollment and recruitment goals
· Analyzes recruitment-related data and assesses programming activities as part of strategic enrollment planning initiatives, including freshman, transfer and non-traditional groups
· Monitors application flow, acceptance, deposits/enrollment fee payments and withdrawal rates throughout the admission cycle. Develops and implements recommendations from analyzing trends
V. Department Administration
· Participates in professional organizations and professional development activities to learn about contemporary admission and orientation practices and designs admission and orientation activities that provide the University with a competitive advantage
· Facilitates organizational development and change to create an effective, progressive, efficient and competitive admission and orientation operation
· Provides fiscal oversight, management and budget development for the Office of Admission and Orientation.
VI. Other Duties as Assigned
Full job description is available upon request.
Work Schedule: Mondays - Fridays, 8:00 AM - 4:30 PM; some evenings and weekends are mandatory and may require travel throughout Pennsylvania, and to out-of-state and international territories.Salary: Commensurate with experience, plus excellent benefits. Final selection will be based upon a successful interview and background check. All candidates must furnish proof of eligibility to work in the U.S. at the time of employment.
Master’s degree required. At least five years of progressive leadership experience in university admission, including recruitment and enrollment planning and program development; team building within the office and among university departments; budget management; data gathering, and assessment activities
· Experience developing, planning, implementing, promoting, evaluating and providing ongoing enhancements to student orientation
· Outstanding writing and superior spoken communication skills. “Proven” marketing ability transferable to the University, using personal selling and marketing techniques
· Knowledge of human resource management: supervising staff, hiring, training, orientation, evaluation, coaching, managing meetings, policy development, and risk management planning
· Advanced knowledge of education policy, financial aid, large-scale computer systems and data management, and applicable federal, state and University policies and laws governing admission and recruitment and the release and disclosure of information
· Direct, hands-on experience coordinating the primary functional areas of admissions such as communications, off-campus recruitment, visitor event management, large-scale holistic applicant evaluation
· First-hand expertise with undergraduate admission, international and online recruiting, and regional campuses
· Experience managing and working in a collective bargaining environment
· Familiarity with admission information systems and third party service providers
Special Instructions to Applicant
Screening of applications will begin on 7/17/2017. Full consideration will be given to complete applications received. The search remains open until the position is filled.
Candidates must supply three work-related references, including name, title, organization, address, phone number, email address, affiliation (including length of time) with the candidate; references contacted only for candidates who are finalists for the position.
Candidates must have a valid driver’s license and U.S. passport.
Candidates must supply a statement to demonstrate their commitment to diversity and sensitivity to the needs of educationally and economically disadvantaged students.
Candidates may have to deliver a presentation as part of the on-campus interview process.