Coordinator of Special Programs
Job Title: Coordinator of Special Programs
Job ID: 24145
Full/Part Time: Full - Time
Job Code: 1038, Range 2
Department: Office of the Registrar
About the Position
The Coordinator of Special Programs has responsibility for serving SJSU students and incoming international students in the Study Abroad programs that encompass the application and SJSU registration for students in faculty led, ISEP, CSUIP, and bilateral programs; and the recording of study abroad credits for returning study abroad students on their academic transcript. The Special Programs Specialist will maintain accurate and transparent documentation of the communication process and work flow in order to maintain levels of productivity, quality of service for prospective students and quantity of information relative to the registration process. This position utilizes benchmarking approaches with other CSU institutions in researching best business practices for process improvement. This position makes appropriate recommendations to the University Registrar ways and means to improve the coordination and processing tasks in programs assigned to this position.
Responsibilities include but are not limited to the following:
Coordination of Study Abroad record related processes to include the transcription of grade and unit credits for SJSU students returning from Study Abroad programs (outgoing) approved by the International Students and Scholar Services. Coordinates the admission, term activation, and enrollment of the incoming transitory students in study abroad programs such as the bilateral exchange, International Student Exchange Program (ISEP), and Sponsored Student Programs with the International Students and Scholar Services. Ensures that registration appointment times are set by the Systems Coordinator. Coordinates the term activation and registration for Pre-College Programs with academic departments including Unitrack and Step To College which includes successful enrollment of high school students in appropriate courses.