Assistant Director, Career Development

Location
Chicago
Posted
Jun 16, 2017
Institution Type
Four-Year Institution
About The Unit: The University of Chicago Campaign: Inquiry and Impact (http://campaign.uchicago.edu), the most ambitious and comprehensive campaign in the University's history, will raise $5 billion to support faculty and researchers, practitioners and patients, and students and programs across the University. Launched in October 2014, the campaign supports priorities in every division, school, department, and institute, and aims to engage 125,000 alumni and friends over its five-year duration. The Career Development team is committed to the professional success of alumni, parents, families, and friends. We offer a diverse range of activities to promote careers from mentoring to job skills to industry-related webinars. We encourage alumni to promote fellow Maroons and recruit speakers from the UChicago community to provide thoughtful content to alumni. We work closely with other career service departments throughout the University to build out our programs. Please note: This role is located in Harper Court at 5235 S Harper Court - the corner of 53rd Street and Lake Park. For more information: http://www.harpercourtchicago.com/.

Unit Job Summary: Assistant Director, Career Development: Execute strategic objectives of the Career Development team within Alumni Engagement & Annual Giving (AEAG), and Alumni Relations & Development (ARD) to meet campaign goals, through collaboration with and support of colleagues. Streamline internal and external communications between the University, alumni and staff. Maintain calendars and timelines to coordinate University efforts supporting alumni career development in order to maximize alumni engagement. Provide customer service and interface with alumni volunteers to manage expectations, questions and concerns. Use the alumni database to account for individual visit and contact activity. Consider participation giving goals and solicit gifts within assigned area. Work within the Career Development team to support alumni who are in the process of developing their careers or rejoining the work force after a break. Provide new program options to attract unengaged alumni, encourage an environment where engaged alumni are motivated to return to our programs and continue to enhance existing career services. Recruit alumni to be presenters for events based on their job skills and / or professions. Manage affinity groups based on shared industries to reestablish contact with the University. Respond to phone and email queries regarding services in a prompt and courteous manner. Work closely with internal colleagues on the "Lifelong Learning and Education" and the "Events and University Programs" teams to collaborate on shared projects. Partner with colleagues from Career Advancement, UChicagoGRAD and those related to affinity groups from "Chicago Careers In?" among others to support their programming and engage their populations with related programs. Manage reporting, record-keeping and data management. Use data management tools in order to review and analyze pertinent information. Prepare correspondence, reports, spreadsheets, informational materials and presentations. Edit and proofread high-level communications by ensuring consistency, grammar, punctuation, usage, spelling and style of these materials. Coordinate with colleagues to complete communications containing complex and specialized subject matter. Coordinate content maintenance of University of Chicago Community Online (UCCO) websites and social media. Train and assist alumni in maintaining online platforms appropriately. Work with colleagues to implement goals and objectives regarding event participation, attendance, communication and event logistics. Support manager, leaders, alumni, faculty, parents and other volunteers with all aspects of career engagement events, including outreach, data entry and accurate records. Manage volunteer recruitment, training and recognition projects. Develop and maintain training materials. Assist with online leadership resource page, conduct surveys, oversee regional volunteer stewardship processes. Liaise between internal teams to ensure efficiency in programs and overall satisfaction in volunteer experience. Manage, track, and code inquiries and interactions with alumni resulting from communications that focus on increasing participation, revenue and engagement. Track and record volunteer activity and event attendance. Perform other duties as assigned in support of alumni relations programs. Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.

Unit Education: Bachelor's degree or higher required.

Unit Experience: A minimum of two years of professional work experience in fundraising, development, alumni relations, donor relations, nonprofit management, research, marketing, communications, sales or similar professional work experience required.

Unit Job Function Competencies: Current authorization to work permanently in the United States required. A current resident of the Chicago area or willing to relocate to the Chicago area required. Valid United States driver's license required. Strong verbal and writing skills, high attention to detail and follow-up, and excellent organizational skills required. Ability to manage confidential information with discretion and tact required. Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access required. Strong leadership qualities, including the ability both to delegate and to execute, thereby leading by word and by example required. Ability to work collegially and collaboratively in a team setting required. An exceptional work ethic and track record of personal initiative required. Outstanding interpersonal and communications skills characterized by the ability to listen, to speak and to write well required. Flexibility and adaptability to new programs in an emerging and changing environment required. Willingness and ability to work evenings and weekends required. Willingness and ability to travel to campus and/or non-campus locations for University business required. Understanding of the University of Chicago, its history, organization and modus operandi preferred. Dress code is business or business casual attire.