OPS/Student Computing Support Assistant
Job ID: 40972
Apply On Or Before: 01/01/9999
Information Technology Services / University Technology Administration/Computing Technology Support / Student Computing Support
Provides quality, effective, reliable, and responsive support to FSU Students. Installs, maintains, troubleshoots, or modifies computer configuration, multimedia equipment, and related devices. Initiates routine diagnostics to determine cause of equipment failure and follows standard procedures for problem resolution. Installs and customizes application software. Performs other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle.
High school diploma or equivalency and two years of experience or a combination of post high school education and experience equal to two years. Position requires a Class E Driver's License. Experience with Microsoft Windows OS XP, 7, 8 and 10, in addition to Mac OS X. Email clients (i.e., Outlook 2010, 2013 and 2016), Microsoft Office 2010, 2013 and 2016. Basic network configuration and troubleshooting skills required. Experience with Customer Service. Experience with computer operations, functions, and related peripherals Experience with documenting processes (new and existing). Experience prioritizing, organizing and perform multiple work assignments simultaneously. Experience working successfully in a team-oriented environment. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of managers and subject matter experts.
Anticipated Salary Range
$10-$12 an hour, commensurate with experience.
This is an OPS/temporary Job.
If not otherwise specified, schedule is M-F, 8-5.
Criminal Background Check
This position requires successful completion of a criminal history background check.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Affordable Care Act
OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf