Student Services Technician

Location
Torrance, California
Salary
$3,755 to $4,795 per month.
Posted
Jun 15, 2017
Ref
C1617-054
Institution Type
Community College

El Camino College

 

Student Services Technician

Req: C1617-054

Division: Student Support Services – EOPS/CARE & CalWORKs 

Close Date: 06/27/17

 

Complete job description and application available online at: https://elcamino.igreentree.com/css_classified

 

JOB DESCRIPTION

Under the direction of an assigned supervisor, perform specialized technical duties in an assigned student services area such as admissions and records,

scholarships, veterans program or other assigned area.

 

REPRESENTATIVE DUTIES

Provide technical assistance and information to students regarding admissions and records, scholarships, veteran’s benefits or other assigned student

services area.

Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.

Prepare and maintain records, reports, lists and files related to assigned function.

Process applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms.

Analyze and determine status of applications and forms; refer problems to supervisor for assistance and resolution; notify students of determination of need for additional information

Prepare and transmit correspondence for students, verifying student status and other information; respond to requests from other educational institutions and agencies involving the verification of student status and records.

Operate a PC or computer terminal to update student records, input data, generate reports and verify student information; verify data for accuracy and completeness.

Communicate with College personnel and representatives of community organizations, governmental agencies and educational institutions regarding assigned function.

Operate office equipment including typewriter, calculator, copier and computer terminal.

Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment. Train and provide work direction to student workers as assigned.

Perform related duties as assigned.

 

KNOWLEDGE AND ABILITIES

Modern office practices, procedures and equipment.

Record-keeping techniques.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Oral and written communication skills.

District organization, operations, policies and objectives. Interpersonal skills using tact, patience and courtesy. Basic mathematical skills.

 

ABILITY TO

Perform specialized clerical and technical duties related to an assigned area of student services. Learn and interpret rules, regulations and policies

regarding assigned student services area. Keyboard/type at a speed not less than 40 net words per minute, corrected.

Operate office equipment including typewriter, calculator, copier and Personal computer. Communicate effectively both orally and in writing. Work independently with little direction.

Understand and follow oral and written directions.

Establish and maintain cooperative and effective working relationships with others. Meet schedules and time lines.

Train and provide work direction to others.

Maintain records and prepare reports.

 

EDUCATION AND EXPERIENCE

Any combination equivalent to: graduation from high school and three years increasingly responsible clerical experience involving frequent public contact. Ability to pass a Computer Skills Typing Test at 40 net words per minute.

Applicants who are determined to meet the qualifications will be notified of the date and time of the Computer Skills Typing Test by email from elcamino. automail@igreentree.com. The information will be sent to the email address provided on your application.

Please be sure to log into igreentree and check your application status for updates.

 

LICENSE AND OTHER REQUIREMENTS

May require a valid California driver's license and a safe driving record.

 

WORKING CONDITIONS

Typical office setting.

Extensive computer work.

Long periods of standing and sitting.

Ability to carry up to 25 lbs.

Ability to move from one work area to another as needed.

 

SALARY RANGE $3,755 to $4,795 per month.

Employees contribute 6.50% - 7% of their earnings toward the Public Employees Retirement System (PERS).

 

CONDITIONS OF EMPLOYMENT

This position is designated as a full-time, twelve-month classified. Excellent fringe benefits include eight 32-hour workweeks during the summer. Working

hours will be Monday through Friday, 8:00 a.m. until 5:00 p.m.

Employment is subject to verification of all information provided on the employment application. Candidates selected for employment must agree to be

fingerprinted, provide current tuberculosis test results, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

 

TO APPLY

Applicants must submit the following documents by the closing date: 1) Online application: https://elcamino.igreentree.com/css_classified

2) Resume - Resumes are NOT accepted in place of any part of the application and you should complete all sections of the application even if the entries duplicate information on your resume.

Applicants with disabilities requiring special accommodations must contact Human Resources at least five (5) working days prior to the final filing date. Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

If you should need assistance please call (310) 660-3593 Ext. 3807 or visit the office between 8:00 a.m. and 4:00 p.m., Monday through Friday.

 

CLOSING DATE: Tuesday, June 27, 2017 at 3:00 p.m.

El Camino College is an Equal Opportunity Employer.

The El Camino Community College District provides equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity or sexual orientation), national origin, age, disability, or veteran status.