Coordinator of Programs

Jun 15, 2017
Position Type
Institution Type
Four-Year Institution

Coordinator of Programs

Worcester Polytechnic Institute


Position Status: Administrative Non-Exempt Positions

Basic Function:
The Coordinator of Programs, School of Business, will have primary responsibility for supporting the program management function.

Principal Duties and Responsibilities

  • Data integrity for programs operation. This includes data retrieval, analysis, and presentation for reporting purposes, as needed. Proficiency or willingness to gain proficiency in Banner & Argos preferred.
  • Customer service. This individual will be responsible for coordinating student counseling and outreach to both matriculated and non-matriculated students. Will have regular contact with students re processing forms for waivers, transfers, enrollment verification, graduation, etc.
  • Admin support. This individual will provide administrative support to programs, including scheduling appointments, directing student traffic, and coordinating program communications.
  • Event coordination. This individual will assist with the coordination and oversight of events and will be required to staff events routinely. Will also coordinate materials for events (Orientation Activities, Open Houses, Project Presentation Day, Annual Student Recognition Reception, etc.)
  • Assessment. This individual will assist with program assessment for both AACSB and ABET.
  • Help gather data required for variety of surveys (ranking surveys, BSQ).
  • Review and update program tracking sheets.
  • Coordinate Business School GA hiring by FBS faculty
  • FBS adjunct faculty hiring paperwork
  • Maintain FBS SharePoint site
  • Supervise FBS work-study students
  • Other duties as assigned

    Position Requirements

  • High school diploma or equivalent. Additional education preferred. 3-5 years of office experience.
  • Excellent communication and organizational skills.
  • Strong customer-service focus.
  • Excellent computer skills, including knowledge of all Office applications.
  • Knowledge of SCT Banner system preferred.
  • Must have ability to work appropriately with confidential information.
  • Ability to have a flexible work schedule with evening and weekend work required occasionally.

    Posting Date: 06/14/2017

    Open Until Filled: Yes

    Special Instructions to Applicants:

    EEO Information:
    We are an Equal Opportunity Employer and do not discriminate against applicants due to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability. We are looking for individuals who value creativity, diversity, inclusion, and collaboration.

    Criminal Background Check Statement:
    A pre-employment criminal records check is required.

    To apply, visit:

    WPI, the nation's third oldest private technological university, established in 1865 by New England industrialists John Boynton and Ichabod Washburn consists of 80 acres set in a safe, residential section of Worcester, Massachusetts—the second largest city in New England—home to 13 colleges, and situated 40 miles west of Boston.

  • Similar jobs

    Similar jobs