Senior IT Support Engineer

Employer
TekDoc Solutions
Location
Peabody, MA
Posted
Jun 15, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe


Job Description

The opportunity
TekDoc Solutions - a fast-growing IT services provider with an exciting work environment - is expanding its engineering team. Specifically, we're looking for a Senior IT Support Engineer, who's interested in learning new skills, tackling a variety of technology-related challenges, and partnering with a diverse client base. Our company provides managed IT services to small and medium-sized businesses in the Greater Boston area.

Our people
We may be young, but if you add up our collective years of experience, it pre-dates Al Gore's invention of the internet. We're a ragtag bunch of engineers, MBAs, and Boston sports fans, bound together by a shared passion for technology (and Red Bull). Our entrepreneurial spirit is a cornerstone of our company, and is what inspires us to help our fellow Massachusetts-based small businesses harness the power of technology to grow and thrive.

The role
We're looking for a Senior IT Support Engineer, whose primary responsibilities include:
1) Troubleshooting network-level issues
2) Providing in-depth documentation of clients' systems
3) Serving as point of escalation for help desk team
4) Executing IT projects, e.g.:
- Server virtualizations
- Network optimizations
- Email migrations
- Etc.

The target
The ideal profile looks like the following:
  • Professional and expert communicator - email, phone, and in person
  • Goes above and beyond to make clients happy
  • Passion for technology
  • 2-4 years of IT experience ideal
  • High-energy, proactive self-starter who will thrive in a startup environment
  • Experience with VMware or Hyper-V a huge plus
  • Experience with hosted Exchange or Exchange Online a plus

We look forward to hearing from you! TekDoc offers competitive salary and benefits packages.

Company Description
TekDoc Solutions - a fast-growing IT services provider with an exciting work environment - provides subscription-based outsourced IT support to small and medium-sized businesses in the Greater Boston area. We may be young, but if you add up our collective years of experience, it pre-dates Al Gore's invention of the internet. We're a ragtag bunch of engineers, MBAs, and Boston sports fans, bound together by a shared passion for technology (and Red Bull). Our entrepreneurial spirit is a cornerstone of our company, and is what inspires us to help our fellow Massachusetts-based small businesses harness the power of technology to grow and thrive.


Peabody, MA

ab89843019

Mon, 29 May 2017 11:58:00 PDT

PI98179445