Assistant Director, Campus Visit Programs
The Assistant Director of Admissions for Campus Visit Programs and the Center for Academic Success and Engagement (CASE) will assist in leading the efforts of the Office of Admissions by promoting and providing a welcoming environment for students and their families when they visit the CU Boulder campus. In addition, this person will assist in overseeing the usage and spaces available in the CASE building to academic and campus units, as well as external vendors. This position involves significant leadership and participation in the development and the administration of admission policies and procedures and the management and coordination of admission-related programs and activities. The responsibilities of this position include, but are not limited to: managing a number of large scale, on-campus visit programs, supervising an on-campus visits program coordinator, analyzing visitor data, co-supervising Student Ambassadors, supporting the supervision of campus information desks, attending recruitment trips and reading student applications. The on campus programs team manages events that bring nearly 50,000 visitors annually to campus. The volume and nature of the on-campus visit programs requires that this role be detail-oriented, able to manage multiple projects at once and have a clear understanding of programming--from visualization through execution. A critical piece of campus visit programs are the student ambassadors who are a key component to visit programs running and functioning properly. The Assistant Director will co-advise this 100+ student volunteer group, which covers 100% of the office's daily tour offerings and aids in supporting additional programs within the office. In addition to co-advising this group, this position will help change and shape the future of the ambassador program so that it can continue to grow as the Office of Admissions and campus visit programs grow at CU Boulder.
The Assistant Director will provide direct oversight and supervision of the program coordinator for campus visit programs. This includes daily interactions, weekly or bi-weekly one-on-one meetings, yearly evaluations and regular feedback.This role will work closely with the office's marketing and communication team on campus visit program promotional and business communications. This includes working collaboratively to develop strategies, draft content and periodically use the office's CRM system to push information out to registered guests.
Who we are:
As one of 34 U.S. public research institutions belonging to the prestigious Association of American Universities (AAU)-and the only member in the Rocky Mountain region-our goal at CU Boulder is to directly affect Colorado communities through collaborative research, innovation and entrepreneurship. Our faculty, staff and students work with the broader community to establish unique connections that have lasting outcomes-both across Colorado and around the world.
What your key responsibilities will be:
On Campus Visit Program Support
- Plan and coordinate select on-campus visit programs for prospective and admitted students, including, but not limited to: Summer Sampler (prospective student program) and Admitted Student Day (admitted student program).
- Serve as the back-up coordinator for the program coordinator and provide assistance as needed during on-campus program events.
- Work closely with the marketing team to develop strategies to promote on campus visit programs and strategically and effectively analyze data (visitor counts and survey feedback) to recommend and implement improvements and changes to on-campus visit programs.
- Collaborate with the Associate Director and the recruitment leadership team to ensure campus programs meet strategic recruitment and outreach goals.
- Participate in staff development activities including appropriate university workshops, conferences and programs, and state and national professional organizations.
- In conjunction with the program coordinator, co-advise the student ambassador team which includes, but is not limited to, regular tour ambassadors, campus programs visit ambassadors, Ralphie's Visits ambassadors, transfer ambassadors, and special assignment ambassadors.
- Co-mentor the student ambassador executive team.
Supervision and Training
- Provide supervision and oversight of the on-campus program coordinator, which includes training, managing and evaluating the supervisee.
- Offer tertiary supervision, training and evaluation of the student and support staff members working in the CASE building at the two designated information and visitor services desks.
CASE Building Oversight
- Assist in providing oversight of the CASE building in conjunction with a CASE Advisory Board and committee, which advises and assists the Director on matters related to the operation, policies, and spaces (i.e., retail, food, and office) of the CASE building.
- Ensure there is regular student, staff, and faculty involvement in the operation of the CASE building that meets the needs of the campus.
- Provide insight and suggestions as they relate to program planning as a member of the Talented Student Committee and ACCESS Committee.
- Conduct admission presentations to various populations.
- Advise and counsel prospects, applicants, and students on CU Boulder admission policies, procedures, and requirements.
- Develop and maintain effective communication with constituents in the university, high school, other institutions of higher education, government agencies, community based organizations and professional organizations regarding the admission of students to CU Boulder. This includes representing CU Boulder to a broad range of constituents at college fairs, community college visits, large-scale receptions and other recruitment activities when needed.
- Review and render admission decisions on undergraduate applications independently and as an active member of the admission review committee.
- Serve as the liaison, for program coordination purposes, with the College of Media, Communication & Information and the College of Arts & Sciences.
What we can offer:
The anticipated starting salary for this position is $48,000.00. The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.
Be diverse. Be positive. Be visionary. Be Boulder.
What we require:
- A Bachelor's degree from an accredited college or university.
- Minimum three to five years of progressively more responsible and independent management experience in a collegiate admissions office and/or higher education and student affairs environment.
- Valid driver's license.
What you will need:
- Familiarity with and observe professional ethics expectations including policies of the Office of Admissions and codes of conduct of professional organizations in which the university holds membership.
- An understanding and ability to promote the university's commitment to the principles of diversity.
- Excellent written and oral communication, organizational, and computer skills.
- Ability to work independently as well as with a team.
- Ability to work with people from diverse backgrounds.
- Strong attention to detail.
- Demonstrated ability to self-monitor quality control and accuracy.
- Models quality customer service.
- Ability to manage and analyze data.
- Ability to network with constituents and to form lasting relationships with campus offices and organizations.
What we'd like you to have:
- Significant experience in managing programs and/or staff in a collegiate admissions office.
- Relevant experience working with people from diverse backgrounds.
- Relevant experience in educational outreach to disadvantaged students and the organizations that support these efforts.
- Experience using Adobe Creative Suite, especially InDesign.
- Experience using a content management system.
- Experience with customer relations management systems.
- Previous experience working with and/or supervising students is highly preferred.
- Previous experience working with tour guides or similar student groups.
Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.
Special Instructions to Applicants:Please apply by June 20, 2017.
If you have technical difficulties submitting application information, please contact the CU Careers help desk at firstname.lastname@example.org. All other job related inquiries should be directed to the posting contact for this posting.
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Application Materials Required:Cover Letter, Resume/CV
Application Materials Instructions:To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:
1. A current resume.
2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Please combine materials into one document and upload as titled: Last-First-09877.
Please do not upload references at this time.
Job Category: Academic Services
Primary Location: Boulder
Department: B0001 -- Boulder Campus - 10045 - Admissions
Posting Date: Jun 14, 2017
Closing Date: Jun 20, 2017
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: HRESmail@colorado.edu
Position Number: 00734638