Part-Time International Student Health Insurance Coordinator
University of Colorado Denver
Office of International Affairs
International Student Health Insurance Coordinator
Position #734784 - Requisition 09925
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Office of International Affairs has an opening for a part-time University Staff (unclassified) International Student Health Insurance Coordinator position.
The University of Colorado Denver is a public research university serving more than 14,000 students. With our solid academic reputation, award-winning faculty and renowned researchers, we offer more than 100 highly rated degree programs through eight schools and colleges. In the heart of downtown Denver-one of America's most vibrant urban centers-CU Denver is located steps from the Denver Center for Performing Arts and the LoDo District affording our students, faculty and staff access to a broad array of academic, professional, community, recreational and cultural outlets.
Located in the heart of downtown, CU Denver provides a vibrant, urban research university experience, with academic programs ranging from the liberal arts and sciences to global energy management, music industry studies and criminal justice among eight schools and colleges. The classroom extends into the city as students study, network and build careers in the surrounding business district. CU Denver unites quality academics, ambitious research and creative work, civic consciousness and driven students-all in the lively setting of downtown Denver. Read CU Denver Quick Facts here.
This position oversees and provides administrative leadership for the International Student Health Insurance at the Denver Campus. This position educates international students about mandatory insurance coverage, deadlines for compliance and application forms, the waiver and appeals processes, as well as maintains online information about the student health insurance. The Coordinator makes recommendations on matters of policy and practice related to student health insurance issues and is the key participant in campus decision-making related to the selection of and ongoing interactions with contracted health care vendors. The Coordinator acts as an advocate on behalf of students in need of health insurance services and works with the Health Center at Auraria and International Student and Scholar Services to ensure student compliance with the university's mandate for student health insurance coverage. This position will also handle escalated issues that may arise with vendors or with the Health Center at Auraria or with the International Student and Scholar Services, or any other parties. This position has regular communication between the university administration and students, as well as between the insurer and students; and serves as the primary problem solver as issues arise from the campus community or insurer. Additionally, this position may assist in other activities to support international students or the Office of International Affairs.
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Salary and Benefits:
The salary range for this position has been established at $22,500 - $27,625 and is commensurate with skills and experience.
The University of Colorado offers a full benefits package. Information on University benefits programs, including eligibility, is located at https://www.cu.edu/employee-services.
A bachelor's degree in education, communication, social science, business, health sciences, public administration, business administration, higher education, liberal arts, human services, student affairs, Community Health Education or a directly related field from an accredited institution and 1 year of professional level experience providing customer service.
A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
- Extensive customer service experience working in higher education student services OR in the health insurance industry.
- Experience with financial and student information systems at a university or college.
- Student insurance experience.
- Experience with web content management.
- Ability to communicate effectively, both in writing and orally, with a diverse international population.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Outstanding customer service skills.
- Demonstrated problem-solving ability.
- Demonstrated commitment and leadership ability to advance diversity and inclusion.
- Demonstrated problem-solving ability.
- Ability to exercise considerable judgment and discretion in matters that are sensitive and confidential.
Special Instructions to Applicants:Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) Questions should be directed to: Sheri Kalina Jungman at Sheri.KalinaJungman@ucdenver.edu
The University of Colorado Denver Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. The University of Colorado Denver Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
Application Materials Required:Cover Letter, Resume/CV, List of References
Application Materials Instructions:Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Application deadline is June 28, 2017
Job Category: Student Services
Primary Location: Denver
Department: D0001 -- Denver Campus - 30053 - AVCASA-OIA Intl Education
Posting Date: Jun 14, 2017
Closing Date: Jun 28, 2017
Posting Contact Name: Sheri Kalina Jungman
Posting Contact Email: Sheri.KalinaJungman@ucdenver.edu
Position Number: 00734784