SURVEY RESEARCH SUPERVISOR AND QUALITY CONTROL SPECIALIST

Location
Madison, WI
Posted
Jun 15, 2017
Institution Type
Four-Year Institution


JOB NO.: 91007-AS

Work Type: Staff-Full Time

Department: L&S/UW SURVEY CENTER/UW SURVEY


Location: Madison

Categories: Management/Supervisory, Training, Employee Development, Other

Employment Class: Academic Staff-Renewable

Position Vacancy ID: 91007-AS

Working Title: SURVEY RESEARCH SUPERVISOR AND QUALITY CONTROL SPECIALIST

Official Title: SR RESEARCH SPEC(T16BN) or RESEARCH SPECIALIST(T16DN) or ASSOC RESEARCH SPEC(T16FN)

Hiring Department: A488800-COL OF LETTERS & SCIENCE/UW SURVEY CENTER/UW SURVEY

FTE: 100%

Anticipated Begin Date: JULY 16, 2017

Term: This is a renewable appointment.

Advertised Salary:

Minimum $34,500 ANNUAL (12 months)
Depending on Qualifications



Degree and Area of Specialization:

Bachelor's Degree required in Social Sciences or related field.



Minimum number of years and type of relevant work experience:

One year of experience training and supervising telephone interviewers required; 3-4 years of experience preferred.

Applicants should have experience with data quality control, group and individual training in CATI interviewing, project progress monitoring, and client interaction.



Position Summary:

This position oversees a staff of ~10 Shift Leaders and ~70-200 CATI Interviewers in conjunction with two other Computer Assisted Telephone Interviewing (CATI) Supervisors. These staff collect academic survey research data via telephone for principal investigators at the University of Wisconsin and other universities, as well as federal, state and local not-for-profit clients. This position is responsible for hiring, training, and managing these staff. The position bridges staff and project management, with a focus on quality control. It involves a variety of duties associated with data collection for other types of survey projects as well.

The University of Wisconsin Survey Center has conducted social science survey research since 1987. In the past 30 years the UWSC has provided a broad range of high quality survey research services to our clients including questionnaire design and layout, report writing and analysis, to data collection in a variety of modes.



Contact:

Amy Cleveland
amy.cleveland@wisc.edu
608-890-0111
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )



Instructions to applicants:

Please click on the "Apply Now" button to start the application process.

For questions on the position, contact Amy Cleveland, amy.cleveland@wisc.edu, 608.890.0111.

To apply for this position you will need to upload a cover letter, resume and contact information for at least three professional references, including your current supervisor. References will not be contacted without advance notice.

Cover letters will be used as a writing sample to determine the best-qualified applicants. Thus, your cover letter should address your qualifications as they pertain to this position including your work experience in the following, if applicable, and where it was performed:
Your experience conducting survey research.
Supervisory and staff management experience.
Experience hiring and training staff.



Additional Link: Full Position Details

NOTE: A Period of Evaluation will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.



Advertised: 14 Jun 2017 Central Daylight Time


Application Close: 11 Jul 2017 11:55 PM Central Daylight Time

PI98173852