Clinical Services Technician II/UKHC

Lexington, KY
Jun 15, 2017
Institution Type
Four-Year Institution

Based in Georgetown, KY. The Department of Community Based Practice seeks an individual to provide medical assistance to include rooming patients, taking vital signs, identifying reason for visit and assisting with history, medication reconciliation, and preparation for provider visit.

Will chaperon visits as needed; check-out patients; provide patient education; check prescription refills; set-up procedures; obtain supplies; administer injections; assist with patient phone calls; provide excellent customer service; arrange for services and care ordered by provider including insurance authorization; update medical records; monitor rooms for use; stock, organize and prepare rooms.

This position is essential to outpatient clinic flow and patient care. The provider, patient and clinic team relies on the CST to provide basic medical support and customer care.

IEBC - Internal Employee Being Considered

Job Title
Clinical Services Technician II/UKHC

Requisition Number

Working Title

Department Name
M1000: Community Based Practice

Work Location
Georgetown, KY

Grade Level

Salary Range

Type of Position

Position Time Status

Required Education


Click here for more information about equivalencies:

Required Related Experience

1 yr

Required License/ Registration/Certification


Physical Requirements

ability to walk and stand for long periods of time.




Outpatient clinic experience; customer service; ability to listen to patients and multi-task.

Does this position have supervisory responsibilities?

Preferred Education/Experience

More than three years in out patient health care setting. CMA or SRNA preferred.

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * UK HealthCare recognizes the patient as our premier customer and promises to provide excellent customer services to patients, colleagues, co-workers and all others who seek our services. By applying for a position with UK HealthCare, I am indicating my commitment to service excellence and expressing my agreement to consistently recognize that: - Our customer is every person we come into contact with during our workday. - Service is being flexible, courteous and respectful while anticipating and fulfilling the needs of our customers. - Quality is the foundation of everything we do. It is our desire to provide exceptional service to every patient and customer we serve. - Careful, efficient and responsible management of our resources is vital to our success. - We want to attract, develop and retain highly skilled and competent co-workers, which will in turn achieve customer loyalty and promote the growth of UK HealthCare. By submitting my application for employment with UK HealthCare, I acknowledge that I will be held accountable to follow the UK HealthCare Behavioral Expectations if selected for a position with UK HealthCare. Do you agree to abide by the UK HealthCare Standards?
    • Yes
    • No
  2. * Do you have a current CMA (Certified Medical Assistant) training and/or certification or nursing assistant training and/or certification?
    • Yes
    • No
  3. * Please choose the answer that best describes your paid employment experience as a medical assistant in a physician office practice.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  4. * Please indicate your years of computer experience in a healthcare setting with scheduling, obtaining authorizations and/or electronic medical records.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  5. * Please describe your computer experience in a healthcare setting with scheduling, obtaining authorizations and electronic medical records.

    (Open Ended Question)

  6. * Please describe your customer service experience in a healthcare setting.

    (Open Ended Question)

  7. * Please describe your team work skills as related to your position as a medical assistant in the healthcare setting.

    (Open Ended Question)

  8. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter


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