Systems Applications, Training Coordinator

Jun 14, 2017
Institution Type
Community College

Systems Applications, Training Coordinator

North Orange County Community College District

Position Number: ISC987

Location: District Services

Department: DS Information Services Dept

Percentage of Employment: 100%

Months of Employment: 12 Months/Year

Work Schedule: Monday- Friday, 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)

Job Description:

Develops training curriculum and coordinates and conducts training classes and demonstrations for end users on various software and systems applications.

Oversees systems-related IT projects which includes developing and communicating the project plan, monitoring results, communicating with management on a regular basis, and designing the implementation procedures for the new technology.

Troubleshoots and resolves end user problems with existing and new software applications.

Researches and evaluates software and systems applications and makes recommendations for changes and upgrades.

Defines user needs and requirements and recommends appropriate software applications.

Conducts and facilitates meetings on implementation of new or improved software and systems applications.

Designs and prepares training materials and forms and maintains current files and records.

Develops end user documentation standards in support of software and systems applications and ensures compliance with those standards.

Learns and applies emerging technologies and advances (e.g., computer software applications) as necessary to perform duties in an efficient, organized, and timely manner.

Performs related duties as assigned.

Primary Purpose:
This position is responsible for providing technical training, communications and expertise to end users on various software and systems applications and leading various technical projects from planning to final development; developing course curriculum and preparing training materials; recommending software and systems applications; developing and maintaining standards for user documentation on software and systems applications.

Working Relationships:
The Systems Applications Training Coordinator maintains frequent contact with various departments, staff and software vendors.

Knowledge, Skills, and Abilities:
Knowledge of designated software and systems applications

Knowledge of District organization, operations, policies and objectives

Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary

Ability to compile, organize and present statistical and technical data

Ability to stay abreast of technological advancements in the information systems industry

Ability to create, write, and deliver curriculum and training materials

Ability to develop appropriate software and systems applications documentation

Ability to interpret software documentation and technical manuals

Ability to analyze situations accurately and adopt an effective course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to understand and follow oral and written directions

Ability to communicate effectively, both orally and in writing

Ability to establish and maintain effective working relationships with others

Special Requirements:
Coursework must be verifiable on a legible transcript.

Minimum Qualifications:
Two (2) years of college-level course work in Information Systems, Computer Science or a related field

Increasingly responsible experience in computer software and systems applications

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

Desirable Qualifications:
Experience with website content management

Experience with online courses and/or learning management systems

Experience with social media usage

Working Conditions:
College or District information systems office environment; subject to lifting (up to 50 lbs. unassisted). Subject to sitting for long periods at a time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.

Salary Range: $5,404 - $6,572 Per Month

Number of Vacancies: 1

Commitment to Diversity:

Posting Number: 2015183P

Open Date: 06/08/2017

Close Date: 6/22/2017

Special Instructions Summary: This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The applicant selected for the position will be required to provide identification and employment eligibility as outlined in the Immigration Reform and Control Act. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within the same fiscal year or 8 months, whichever is longer.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

The minimum required number of references for this position is three (3).

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4821 at least three business days in advance of the scheduled examination/interview date.

Evaluations of foreign degrees and/or coursework are required. See our website at for information regarding evaluation of foreign degrees.

To apply, visit:


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