Director of Donor Stewardship and Events

Jun 14, 2017
Institution Type
Four-Year Institution

Emerson College

Director of Donor Stewardship and Events

The Director of Donor Stewardship and Events is responsible for initiating and implementing donor-centered engagement activities that promote interaction with, and recognition of, donors at all levels. This position reports to the Vice President of Institutional Advancement and manages staff supporting donor relations and events within the Department.
The Director will be an exceptionally talented events and experiential marketing professional, providing leadership for strategic planning, assessment, and execution of high-profile events and branded experiences that support the programming priorities of the Office of Institutional Advancement and other constituent partners at Emerson College.
This position will also oversee the strategic alignment of donor relations activities with the priorities and initiatives of the Department. Providing strong vision and staff leadership in all aspects corresponding to the creation, implementation, management, and assessment of the donor-centered acknowledgements, recognition and stewardship programs.

Campus Location: Boston Campus

Required Knowledge:
• Bachelor’s degree required with 5-7 years of relevant experience managing a variety of high-profile events and/or branded experiences for a complex, diversified organization is required, or advanced degree with 3-5 years of experience.
• Experience managing and executing the entire event cycle from planning to implementation to closeout.
• Ability to work independently as well as collaboratively in a high-volume, deadline-driven environment with speed, efficiency and intense attention to detail.
• Excellent interpersonal skills with the professional orientation to positively engage and collaborate with all university colleagues as well as external organizations, providing VIP programming and stewardship. Ability to serve as an ambassador for the Division with internal and external stakeholders.
• Experience working with budgets, vendor negotiations, and managing contracts.
• Excellent creativity, idea generation, and on-target solutions for the development and enhancement of events.
• Strong knowledge of, and relationships with, event-related vendors.
• Skilled in discovering and anticipating client needs, and designing creative event solutions.
• Highly effective verbal and written communication skills.
• PMI Certification a plus.
• Willingness to attend evening and weekend events and travel as needed.
• Ability to lift and transport event materials up to 40lbs.

Preferred/Desirable Knowledge:
• Experience with Banner database systems preferred. • Demonstrated ability to work cooperatively to achieve common goals; support cooperation, collaboration and the sharing of information. • Ability to provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement. • Proven openness to new ideas and their implementation. Ability to react and adapt to changing situations appropriately.

Required Prior Work Experience:
5-7 years of relevant experience managing a variety of high-profile events and/or branded experiences for a complex, diversified organization is required, or advanced degree with 3-5 years of experience.

Diversity Statement:
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society.

Open Date:

Classification Title: Director 2/AVP1

Salary Grade: 20

Job Family: Executive

Job Duties:
  • Provide professional expertise and direction in the planning and execution of high quality donor recognition and engagement events. Act as liaison with high-level donors and alumni, College staff and faculty, guest speakers, and visitors.
  • Provide leadership for all aspects of event production, from initial concept development to logistical planning and day-of oversight.
  • Collaborate with colleagues in the Office of Marketing to develop event collateral, including invitations, programs, signage, graphics, and experiential branding elements.
  • Identify and facilitate discussion and decisions regarding event programming and donor stewardship to ensure that the Institutional Advancement priorities are reflected in all planning and presentation. Collaborate with colleagues in Development in order to maximize potential and meet identified goals and objectives.
  • Serve as a central resource for the Division and other constituent partners spanning the institution.
  • Work closely with members of the senior leadership team to maximize alumni and donor engagement, donor stewardship and recognition by utilizing consistent, accurate, and appropriate information-sharing.
  • Work closely with Advancement Services team to develop a robust business process to leverage existing and future systems related to event data workflows, reporting, and analytics.
  • Provide thought leadership in evaluating and utilizing project management methodology and technology, through existing or to-be-implemented systems.
  • Prepare, manage, and monitor donor relations budgets and event budgets. Clarify funding source for events not sponsored by Institutional Advancement. Ensure detailed event financial information for fiscal control purposes. Exact accountability and performance of external vendors and service providers.
  • Develop new donor stewardship and recognition strategies, and enhance existing initiatives, to promote donor retention and inspire further giving from the donor community.
  • With the Director of Donor Relations, formulate and execute strategies and tactics that foster long-term relationships with donors including acknowledgement letters, recognition initiatives, stewardship reports to donors, visits and meetings with the president and senior university officials, select events, web and other forms of communication.
  • Oversee the donor-centered systems and process for the acknowledgment of gifts to ensure donors are thanked in a personal, timely and appropriate manner. Work with the Assistant Director of Donor Relations to formalize the acknowledgement process, and automate when possible.
  • Oversee the tracking and inventory of all named spaces on campus, giving and/or Development plaques, all named prizes and all endowed funds. Coordinate gifts, plaques, and other donor recognition items, ensuring that they are appropriate and meaningful displays.
  • In collaboration with identified leadership, establish a system for identifying and tracking performance metrics. Analyze return on investment, and benchmark institutional efforts against peers, competitors, and industry leaders.
  • Work flexible hours managing all events, many of which are held evenings and weekends; traveling when required.
  • Ensure compliance with College policies and procedures

    To apply, please visit:

  • Similar jobs

    Similar jobs